Company Description
Raffles Hotels & Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.
Fairmont Hotels & Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Raffles & Fairmont Doha
Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.
Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.
Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.
Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.
About the Application Process
At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Description
We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Stewarding Supervisor.
The Stewarding Supervisor is responsible for overseeing the daily operations of the stewarding department, ensuring the highest standards of cleanliness, hygiene, and sanitation across kitchens, restaurants, and back-of-house areas. The role supervises stewarding colleagues, manages cleaning schedules, maintains kitchen equipment and utensils, ensures compliance with food safety and health regulations, coordinates with culinary and food & beverage teams, and supports efficient kitchen operations while upholding the luxury service standards of Raffles and Fairmont.
Key Responsibilities:
- Supervise and coordinate daily stewarding operations
- Ensure cleanliness and sanitation of kitchens, restaurants, and back-of-house areas
- Oversee the cleaning and storage of kitchen equipment, utensils, and tableware
- Monitor compliance with food safety, hygiene, and health regulations
- Schedule and assign tasks to stewarding team members
- Train, coach, and evaluate stewarding staff
- Maintain inventory of cleaning supplies and stewarding equipment
- Coordinate with culinary and food and beverage teams to support operations
- Ensure proper waste management and recycling procedures
- Report equipment maintenance issues and follow up on repairs
- Monitor productivity and maintain high operational standards
- Enforce workplace safety policies and procedures
Qualifications
What will you bring to this role?
- Diploma or bachelor's degree in Hospitality Management or a related field preferred
- Previous experience in stewarding or kitchen operations, with supervisory experience preferred
- Knowledge of food safety, hygiene, and sanitation standards
- Familiarity with HACCP principles and health regulations
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Good organizational and time management abilities
- Ability to work in a fast-paced, multicultural environment
- Basic computer skills, including Microsoft Office
- Flexibility to work shifts, weekends, and public holidays
