Squire, Afternoon Tea & In Room Dining Manager

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic five-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Fairmont St Andrews are looking for a dedicated and professional Outlet Manager to join our busy F&B Team. As Squire, Afternoon Tea and In Room Dining Manager, you will strategically lead the team to take guest satisfaction to the next level.

What you will be doing:

• Lead, mentor and train the Food & Beverage Operations team
• Ensure Food & Beverage relevant brand standards are maintained for your areas of responsibility
• Strategise on new products and service offerings
• Implement upsell incentives for the department
• Create unforgettable experiences for our guests
• Attend guest requests and anticipate needs
• Manage staff recruitment
• Attend to complaints
• Maintain records of stock levels and financial transactions
• Adhere to and be trained in liquor laws and regulations
• Responsible for keeping payroll in line
• Responsible for forecasting and reviewing the P&L
• Other duties as assigned

• Your experience and skills include:

• ​​​​Service focused personality is essential and previous leadership experience required
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance

• Your team and working environment:

• Working a fast paced team environment
• Shifts will be during the day, evening and weekend
• Must be legally eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorisation

• Our commitment to Diversity & Inclusion:

  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

• Staff shuttle service to/from St Andrews
• Very competitive equal share of TRONC based on hours worked
• Gratuities on top of salary and TRONC
• Opportunities for development and growth across Accor properties worldwide
• Complimentary staff canteen
• 50% off dining in our Food and Beverage outlets
• Employee rates for Spa treatments and green fees
• Access to gym and pool services
• Growth opportunities
• On-the-job training
• Regular social events
• Access to PressReader