Spa Therapist

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Assessment of all therapists, constant development and training in specialist treatments and customer service.
• Provide treatments and training within the therapy department to the highest standards of service whilst supporting the Manger with business demands.
• Constantly maintain high levels of room and therapist presentation ensuring rooms are kept in a clean, hygienic, safe and well-maintained condition.
• Fully understand and monitor daily treatment and retail sales revenues and ensure these are effectively communicated to all therapists.
• Liaison with product suppliers regarding training needs, improving retails sales, stock, retail displays and promotions.
• Organize and control an effective stock management system of all treatment and retail product, following standard Purchase Order procedures.
• Assist the Spa/Therapy Manager, interview, trade test and select all new therapists.
• Carry out regular appraisals of all therapists in accordance with the hotel personnel procedures.
• Ensure the efficient and effective scheduling of therapist rosters comply with business needs of the company.
• Do Monthly Stock Inventory, Communication meetings.
• Deliver performance in retail and aesthetic/spa treatment sales, aiming to meet or exceed targets as set by Spa Manager.
• Maximize sales from all business centers in the spa by up selling and cross sales.
• Produce a sales action plan which will facilitate the retail and treatment sales
• Participate in sales and marketing in-house events.
• Deliver performance in retail and spa treatment sales, aiming to meet or exceed targets.

• Previous experience as a Therapist in Luxury Hotel
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times.