- Full-Time
- Permanent
- SOFITEL
- Wellness & Recreation
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Sofitel Al Hamra Beach Resort (Opening soon), Ras Al-Khaimah, United Arab Emirates
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REF18478Z
Spa Attendant
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Sofitel Al Hamra Beach Resort
- Greet all arriving and departing guests by name.
- Communicate guest preferences to relevant departments and co-workers.
- Receive and respond to all guest concerns, comments or complaints with discretion and urgency.
- Introduce guests to the receptionist/therapist, if an advisor is not available, advise all incoming guests of spa procedures, special instructions, additional available treatments and services.
- Maintain positive guest relations at all times, including in-house guests, day guests and telephone enquiries.
- Ensure that all the standards of guest service are as set in the spa training manual and conducted as per the standard operating procedures.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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