Ski Valet Manager

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Ski Valet Manager

Our Guest Services Team is looking for a Ski Valet Manager to provide service excellence to our guests through the winter season. Lead, motivate and develop the Ski Valet team to maintain our reputation as the ski-in, ski-out resort of choice in Whistler - giving all of our guests a luxury winter sports experience.

Salary Range: $60,000 - $62,000 per annum dependent on experience

This is a seasonal position throughout our winter season, starting in November and end in May.

Job Duties Include:

• Lead and drive forward our Ski Valet department, providing the highest quality Ski Valet experience to all guests.
• Monitor and assist in achieving departmental productivity objectives through accurate scheduling and daily labour reviewing, as well as payroll.
• Handle and resolve customer requests & complaints, ensuring service excellence for all guests.
• Assist in the training and continual development of Ski Valet team members.
• Participate in leadership team meetings as well as to co-ordinate ski valet monthly meetings.

• Previous supervisory experience is an asset.
• Capable of performing all duties included in the operation of the ski valet area.
• Must be sincerely friendly, personable and self-confidant.
• Must be empathetic to the guests as well as employee needs and concerns.
• Guest Services experience is an asset, preferably in a luxury setting.

Job Perks & Benefits:

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: At Fairmont Chateau Whistler, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: cwr.careers@fairmont.com

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

APPLY TODAY: For more information on working and living at the Fairmont Chateau Whistler please visit Fairmont Chateau Whistler Careers (whistler-jobs.ca)