Shift Building Operator - Building Engineer (Plumber)

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Southampton

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermuda’s largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality.

Following a multi-million-dollar renovation, our 593-room resort is Bermuda's largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless.

Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let's create memories that exceed expectations. #BeLimitless

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Shift Building Operator- Building Engineer (Plumber). Reporting to the Director, Engineering & Facility Operations, the Shift Building Operator- Building Engineer (Plumber) is responsible for the safe and efficient operation, installation, maintenance, and repair of the hotel’s plumbing systems and associated building infrastructure.

This role supports overall building operations by ensuring plumbing systems including water supply, drainage, wastewater, and related mechanical equipment function optimally, while also assisting with general building systems as required. The position resolves issues promptly, supports preventative maintenance programs, and escalates major concerns to supervisory staff.

What you will be doing:

Operations & Maintenance

• Conduct daily inspections and walkthroughs of plumbing systems and general facilities.
• Install, maintain, and repair water supply lines, drainage systems, fixtures, and plumbing equipment.
• Support operation and maintenance of broader building systems.
• Maintain and service pumps, valves, water heaters, filtration systems, and wastewater infrastructure.
• Perform preventative maintenance to minimize downtime and system failures.
• Diagnose faults and complete routine, urgent, and emergency repairs efficiently.
• Track and log water usage, system performance, and maintenance activities.
• Utilize O&M manuals, schematics, and technical drawings for safe troubleshooting and repair.

Inventory & System Management

• Order and maintain inventory of plumbing parts, materials, tools, and equipment.
• Use the Work Order system to schedule, track, and report maintenance activities.
• Monitor building systems, including water systems on the Building Automation Systems (BAS), to optimize performance and identify issues.
• Identify opportunities for water conservation and operational efficiencies.
• Coordinate with contractors, subcontractors, and internal departments to ensure seamless operations.

Safety & Compliance

• Ensure compliance with all applicable plumbing codes, safety standards, and hotel policies.
• Respond to leaks, blockages, flooding, and after-hours emergencies in coordination with Engineering and Security teams.
• Adhere to safety procedures including lockout/tagout, confined space entry, and safe equipment operation.
• Participate in toolbox talks and promote a strong safety culture.
• Maintain plumbing infrastructure, plant rooms, and associated areas in a safe and compliant condition.

Guest & Team Support

• Deliver exceptional service to guests and internal teams by resolving maintenance issues promptly.
• Support the operational functionality of kitchens, laundry, guestrooms, and public areas.
• Maintain cleanliness and organization of plant rooms and workspaces.
• Collaborate with the Engineering team to uphold hotel standards and service excellence.
• Perform additional tasks as required to support the overall operation of the property.

What we’re looking for:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: ·

Experience

• Minimum 2 years of experience in a plumbing or building operator role, preferably within a hotel, resort, or commercial environment.
• Proven experience installing, maintaining, and repairing plumbing systems and fixtures.
• Exposure to broader building systems (HVAC, mechanical, electrical) is an asset.
• Experience using work order management systems and responding to emergency maintenance situations.

Education

• High school diploma or equivalent.
• Valid Plumbing Certification / Trade Qualification required.
• Additional certifications (e.g., HVAC, Power Engineering, Water Treatment) are an benefit.

Competencies, Knowledge & Skills

• Strong technical knowledge of plumbing systems, piping, fixtures, and equipment.
• General knowledge of building systems including HVAC, electrical, and mechanical systems.
• Ability to read and interpret blueprints, schematics, and technical documentation.
• Excellent organizational, communication, and interpersonal skills.
• Strong troubleshooting and problem-solving ability.
• Ability to work independently and collaboratively within a team.
• Knowledge of safety procedures and compliance requirements (lockout/tagout, confined space, WHMIS, CPR/first aid).
• Skilled in the safe use of plumbing tools, equipment, and materials.
• Ability to maintain accurate records and documentation.
• Ability to mentor and support junior team members.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected.
• Create an environment where colleagues are empowered, supported and recognized.

Personal Attributes

• Calm and composed under pressure, especially during emergencies or system failures.
• Detail-oriented with a strong commitment to quality and excellence.
• Reliable, disciplined, and proactive.
• Team-oriented with a collaborative mindset.
• Adaptable and able to thrive in a fast-paced hospitality environment.

Circumstances

• Ability to work rotating shifts, weekends, public holidays, and overtime as required.
• Must be available to respond to after-hours emergency calls when necessary.
• Ability to work in mechanical rooms, kitchens, confined spaces, and varying temperature environments, including refrigerated areas.
• Physically capable of lifting, carrying, pushing, and pulling maintenance equipment and materials safely.
• Ability to stand, walk, climb ladders, and perform physically demanding tasks for extended periods.
• Must be able to work safely in a fast-paced hospitality environment while maintaining high service standards.

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

What’s in it for you?

As part of Accor, a global hospitality leader with over 5,500 hotels worldwide, you’ll enjoy:

• Opportunities for growth and development, mentorship, and international mobility
• Health insurance, retirement savings plans, and comprehensive wellness programs
• Worldwide travel discounts and preferred rates across the Accor portfolio
• A supportive, inclusive culture grounded in respect, teamwork, and professional development

Start your journey with us today and explore the possibilities! #BeLimitless

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging: We celebrate our differences. We support each other and we always stand together.

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.

Integrity: We build trust through mutual respect and being authentic.

Your team and working environment:

Fairmont Southampton is a premier luxury resort and regarded as a leader in the hospitality industry.  Our mission is to turn moments into memories for our Guests.  An exciting hospitality career awaits you if you are committed to providing our Guests with an authentically local experience through providing warm and engaging service.

Our Heartists work cohesively as part of the team in a demanding, multi-cultural diverse environment.

Our commitment to Diversity & Inclusion:

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.