- Full-Time
- Permanent
- Food & Beverage
- ACCOR
__jobinformationwidget.freetext.LocationText__
Qantas Lounges by Accor - Sydney, Mascot, Australia
__jobinformationwidget.freetext.ExternalReference__
REF48893Z
Senior Food & Beverage Attendant
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
Qantas Lounges and Sofitel Hotels & Resorts, the Luxury International brand for Accor Hotels, offers Lounge guests a new attitude for cosmopolitan business and leisure travelers visiting the Qantas Domestic Lounges. The team consists of over 150 employees working in across three lounges. Our busy Lounge operation caters for Qantas's most valuable passengers every week.
What do we do?
Accor operates a selection of Qantas Lounges globally, bring our service passion and values to the aviation industry. Every day we connect with thousands of travelers as they adventure around Australia and the world. Qantas Lounges by Accor provides a relaxing start to a holiday, an efficient workspace between flights, and a welcoming pause on the way to anywhere. With a range of offerings from upscale to luxury, our Lounges receive rave reviews from both our customers and our team.
In this role, you will be responsible for providing exceptional customer service to lounge patrons and maintaining a safe and pleasant environment. You will be providing management and leadership support to your lounge manager.
Essential duties of this role include, but are not limited to, the following:
- Lead and motivate the team, including servers, bartenders, and support staff, to deliver excellent customer service. This involves training, scheduling, and ensuring everyone follows standard operating procedures.
- Ensure guests have an outstanding experience by responding to their needs, handling complaints efficiently, and maintaining a welcoming atmosphere.
- Ensure the team follows health, safety, and sanitation regulations. This may also include responsible service of alcohol regulations, depending on the region.
- Ensure accuracy whilst ordering and delivering food and beverage orders.
- Clear and reset tables and ensure service areas are clean and tidy.
- Maintain hygiene standards for food handling and presentation in line with expected outcomes.
- Explain the menu to guests, assisting those with special dietary needs or preferences and providing timely assistance when recommending beverages.
- Prior experience in the food and beverage industry would be beneficial.
- Promote a safe workplace by recognising hazards and promoting general WHS practices.
Whilst technical experience is of importance to us, to be considered for the role, you will have the following:
- Strong interpersonal skills to motivate and guide a team, address conflicts, and inspire a high level of service.
- A friendly, customer-focused attitude with the strive to provide total customer satisfaction.
- A deep commitment to hospitality, ensuring every guest has a positive experience.
- Initiative to ensure that interactions with our customers are positive, intuitive and efficient.
- Ability to handle multiple responsibilities, prioritize tasks, and maintain smooth operations under pressure.
- Clear communication with team members and management, as well as effective problem-solving skills when issues arise.
- Responsible Service of Alcohol (RSA) Certification.
- Confidence in liaising with various internal and external clients.
- A high standard of grooming and personal presentation.
- The ability and flexibility to work various rostered shifts, including early mornings, late evenings and weekends.
- Excellent communication and interpersonal skills.
- Strong attention to detail and the ability to multitask.
- A positive team player and guest-centric mindset.
Candidates must have full working rights!
Employee Benefits for your hard work!
- Work with two iconic businesses and experience the buzz of the airport and the Lounges.
- Excellent working conditions & fantastic career opportunities
- Hotel discounts worldwide and exclusive travel benefits
- Access to staff duty-free store
You will be engaged to work under the Hospitality Industry (General) Award [MA000009]
Note: Successful applicants will be required to undergo a Federal Police check at their own cost (Will be reimbursed once approved) in order to gain ASIC certification
If you would like to be a part of our team, please apply now.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN USRelated jobs
Salary
Location
Mercure Maldives Kooddoo Resort, Mercure Kooddoo, Maldives
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Maldives
Job Category
Food & Beverage
Description
Perform opening/closing side duties as assigned and set all tables according to standards and proceduresDeliver F&B services in accordance to departmental standards and proceduresCheck on table settin
Reference
3146c022-b4b1-4031-9109-63dd1da0dc71
Expiry Date
01/01/0001
Salary
Location
Mövenpick BDMS Wellness Resort Bangkok, Mövenpick BDMS Wellness Resort Bangkok, Thailand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Bangkok
Job Category
Food & Beverage
Description
As the Assistant Restaurant Manager at Bittersweet, your core responsibilities include:Manage outlet budget, conduct financial analyses, and contribute to strategic business planning.Lead and supervis
Reference
7b77982b-7090-4676-bf5b-bf5f496c648b
Expiry Date
01/01/0001
Salary
Location
Mövenpick BDMS Wellness Resort Bangkok, Mövenpick BDMS Wellness Resort Bangkok, Thailand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Bangkok
Job Category
Food & Beverage
Description
As the Restaurant Manager at Bittersweet, you will be entrusted with critical responsibilities that directly impact the success and profitability of our establishment. Your role demands a high level o
Reference
95bf60ca-785b-48eb-9065-2fdcd6e73ffb
Expiry Date
01/01/0001
Salary
Location
ibis Paris Coeur d'Orly Airport, Paray-Vieille-Poste, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Paray-Vieille-Poste
Job Category
Food & Beverage
Description
Vous supervisez les activités opérationnelles des services de restauration afin d’assurer une qualité de service optimale et une rentabilité élevée ;Vous êtes en charge de l’élaboration, du suivi et d
Reference
efadb8c4-390e-4d3e-b206-3622da5ed043
Expiry Date
01/01/0001
Salary
Location
Fairmont Doha, Doha, Qatar
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Doha
Job Category
Food & Beverage
Description
Scope and Objectives You are responsible to contributes to the operational and financial aspects of the restaurant operation. You have to offer support to the Senior Assistant Manager in overseeing th
Reference
b829a787-2a7e-4894-8864-ee5372ac0534
Expiry Date
01/01/0001
Salary
Location
Mövenpick Resort Phan Thiet, Phan Thiet, Vietnam
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Vietnam
Job Category
Food & Beverage
Description
Essential Duties and Responsibilities – (Key Activities of the role)Trách nhiệm và nhiệm vụ - (Các vai trò chính)• Prepare kitchen equipment for useSắp xếp và chuẩn bị sẵn các dụng cụ nhà bếp phục vụ
Reference
5f786b47-b79b-4833-b918-774f3415a506
Expiry Date
01/01/0001
Salary
Location
Mövenpick Resort Phan Thiet, Phan Thiet, Vietnam
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Vietnam
Job Category
Food & Beverage
Description
Bar OperationEnsure that the bar is set according to standards and proceduresPrepare alcohol and non-alcohol beverages for bar and restaurant patronsRestock and replenish bar inventory and suppliesGre
Reference
e700fdd1-d5ba-47a5-a9cc-0617fd126527
Expiry Date
01/01/0001
Salary
Location
Mövenpick Resort Phan Thiet, Phan Thiet, Vietnam
Experience Level
Executive
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Vietnam
Job Category
Food & Beverage
Description
• Supervise the daily operations of the restaurant, including managing the front-of-house and back-of-house staff, ensuring that the restaurant operates smoothly and efficiently.• Ensure that guests r
Reference
3e6053bc-e52e-451f-92b5-cf38d2ae65b5
Expiry Date
01/01/0001
Salary
Location
Swissôtel Al Maqam Makkah, Makkah, Saudi Arabia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Makkah
Job Category
Food & Beverage
Description
You are directly involved in the order taking and order placing processResponsible to coordinate all service requirements addressed to Room ServiceAssist guests regarding menu items in an informative
Reference
e8075ecf-1fcd-4a82-90e2-0d6463da5ce6
Expiry Date
01/01/0001
Salary
Location
Mercure Kuala Lumpur Shaw Parade, Kuala Lumpur, Malaysia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Kuala Lumpur
Job Category
Food & Beverage
Description
Assistant Food & Beverage SupervisorMAIN RESPONSIBILITYOperational:To provide a courteous, professional, efficient, and flexible service at all times, following the hotels Standards of Performance.To
Reference
fab0b43e-3610-4912-a12d-c2b47be1b9c6
Expiry Date
01/01/0001