- Full-Time
- Permanent
- FAIRMONT
- Security
__jobinformationwidget.freetext.LocationText__
Fairmont Château Laurier, Ottawa, Canada
__jobinformationwidget.freetext.ExternalReference__
REF6451B
Security Agent (Full-Time)
Region
Luxury & Lifestyle
Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Security Agent (Full-Time).
What is in it for you:
- Wonderful company culture - our colleagues are at the heart of all that we do
- Food & Beverage discount of 50% in our restaurants
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Comprehensive extended health benefits package
Reporting to the Director of Security & Loss Prevention, you will serve as a Guardian and Protector, ensuring the safety and well-being of employees, guests, and visitors. With your attentiveness, efficiency, and commitment, you will contribute to maintaining a safe and enjoyable environment for both the workplace and travel destination. Key responsibilities and essential functions include, but are not limited to, the following:
- Consistently offer professional, friendly, and engaging service.
- Ensure the overall safety and security of hotel guests, colleagues, and premises.
- Patrol 665,000 sq. ft., identifying insecurities and fire hazards.
- Conduct regular floor patrols, cash counts, and crowd control.
- Report and address any fire hazards or health and safety concerns.
- Report and investigate accidents, complaints, criminal activity, and crisis situations.
- Investigate violations of laws or hotel policies and report findings.
- Conduct thorough investigations of security incidents, accidents, or policy violations, ensuring all incidents are documented properly.
- Act as a member of the Emergency Response Team, responding to fires, accidents, safety concerns, and calls for medical assistance.
- Respond to all emergency situations and provide First Aid and CPR as required.
- Assist guests with hotel facilities in an informative and helpful way.
- Be aware of and sensitive to the diverse backgrounds of guests, ensuring respectful and professional interactions.
- Follow department policies, procedures, and service standards.
- Adhere to all safety policies.
- Work cohesively with other hotel departments, such as maintenance and guest services, to ensure safety standards.
- Conduct key control audits and maintain key control records.
- Maintain clear and accurate records of security logs, shift reports, and guest interactions for accountability and compliance with hotel policy.
- Perform other duties as assigned.
- Previous experience in a security role is required.
- Valid Ontario Security Guard License.
- Certification in CPR and First Aid is required.
- Smart Serve certification is required.
- Ability to obtain security clearance and Bylaw deputization.
- Strong interpersonal, communication, and problem-solving skills.
- Ability to work well under pressure in a fast-paced environment.
- Highly responsible, reliable, and accountable.
- Professional presentation and demeanor.
- Ability to focus on guest needs, remaining calm and courteous at all times.
- Team-oriented, with the ability to collaborate effectively with colleagues.
- De-escalation skills, with comfort in using force and compliance techniques.
- Proficient in Microsoft Windows applications.
- Bilingualism is preferred, with proficiency in English required and French highly desirable.
- A University/College degree in a related discipline is preferred.
- Experience in securing high-profile individuals or events is an asset.
- Strong organizational skills, with the ability to manage multiple tasks simultaneously while maintaining attention to detail.
Physical Aspects of Position (included but not limited to):
- Frequent sitting throughout shift
- Occasional lifting and carrying up to 20 lbs
- Occasional kneeling, pushing, pulling, lifting
Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
MGALLERY SOUTH PALMS RESORT & SPA PANGLAO, Panglao, Philippines
Experience Level
Executive
Job Schedule
Full-Time
Brands
M GALLERY
Job type
Permanent
Locations
Philippines
Job Category
Security
Description
This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel.
Reference
e23c9a5e-795f-4af4-9516-d4e6df002a9a
Expiry Date
01/01/0001
Salary
Location
MGALLERY SOUTH PALMS RESORT & SPA PANGLAO, Panglao, Philippines
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
M GALLERY
Job type
Permanent
Locations
Philippines
Job Category
Security
Description
The position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Safety and Security Manager, along with its team, assists the
Reference
6661ef91-c5f0-40db-ae15-731d0ee26c43
Expiry Date
01/01/0001
Salary
Location
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Wailea-Makena
Job Category
Security
Description
We push ourselves every day to always be better and leave the world a better place. Ensuring the safety and wellbeing of our Colleagues, Guests and Visitors is an integral part of our operations. As
Reference
ce5d0e59-3773-4b37-bbbf-3d4b78bfe180
Expiry Date
01/01/0001
Salary
Location
Novotel Monterrey Valle, Monterrey, Mexico
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Monterrey
Job Category
Security
Description
Agente de Seguridad.Usted garantiza la seguridad y el bienestar de sus compañeros de trabajo, clientes y visitantes. Usted es atento, eficiente y está comprometido, y garantizará que su hotel siga sie
Reference
1ab72b32-f976-4c03-917b-f14be427e0b7
Expiry Date
01/01/0001
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Security
Description
The Security Offer is responsible for the safeguarding of hotel property, assets, guests, visitors and employees.What you will be doing:Patrol hotel property to ensure the safety of guests and employe
Reference
fabbefd9-d274-4034-923f-85cacf50e7f3
Expiry Date
01/01/0001
Salary
Location
Mövenpick Resort Phan Thiet, Phan Thiet, Vietnam
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Vietnam
Job Category
Security
Description
Essential Duties and Responsibilities – (Key Activities of the role) • Be responsible for the safety and security of guests, employees and establishment needs • Implements procedures for secur
Reference
78d1df7e-c73b-477a-a40d-9987325bb37b
Expiry Date
01/01/0001
Salary
Location
Novotel Monterrey Valle, Monterrey, Mexico
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Monterrey
Job Category
Security
Description
Agente de Seguridad.Usted garantiza la seguridad y el bienestar de sus compañeros de trabajo, clientes y visitantes. Usted es atento, eficiente y está comprometido, y garantizará que su hotel siga sie
Reference
01c90b46-f408-4b4c-87db-336714d3d5a8
Expiry Date
01/01/0001
Salary
Location
Rixos Gulf Hotel Doha, Doha, Qatar
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Doha
Job Category
Security
Description
Training of Security employees in all regulations and factors affecting the operations of the Hotel. e.g. Fire prevention and safety procedures, basic firefighting, preservation of crime scene and ev
Reference
e43d4625-6d7b-4e4c-951a-ddc92e2a1923
Expiry Date
01/01/0001
Salary
Location
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Wailea-Makena
Job Category
Security
Description
We push ourselves every day to always be better and leave the world a better place. Ensuring the safety and wellbeing of our Colleagues, Guests and Visitors is an integral part of our operations. As
Reference
2dc7deb5-ef17-46ae-90b9-459e7acd4287
Expiry Date
01/01/0001
Salary
Location
Mövenpick Bahrain, Muharraq, Bahrain
Experience Level
Executive
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Muharraq
Job Category
Security
Description
To prepare the daily schedule requirements and to issue post-patrol assignments to Security Officers for the duration of their shifts.To supervise all aspects of key distribution and control according
Reference
3349e858-c630-48e4-b97e-c75a137ee346
Expiry Date
01/01/0001