- Full-Time
- Permanent
- Rooms
- ACCOR
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Novotel Hamburg Central Station (Neueröffnung), Hamburg, Germany
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REF16662N
Schichtleiter*in Front Office (m/w/d) – Novotel Hamburg Central Station
Region
Europe and North Africa
Wir suchen Dich - ab sofort!
Im Herzen Hamburgs, in unmittelbarer Nähe zum Hauptbahnhof und der Innenstadt, liegt das Novotel Hamburg Central Station. Die bekannte Einkaufsstraße und Fußgängerzone Mönckebergstraße befindet sich direkt vor der Haustür und in wenigen Minuten erreicht man den Hamburger Hafen. Die 227 eleganten und modernen Zimmer bieten den Gästen Komfort. Das Restaurant „Mysa Eatery“, eine Symbiose neu interpretierter, nordischer Kulinarik und modulierter internationaler Küche bietet den Gästen ein neues F&B Konzept. 5 Tagungsräume und das Fitnesscenter runden das Hotelangebot ab.
Als Schichtleiter*in Front Office (m/w/d) bist Du Botschafter der Marke Novotel und des Hotels, indem Du zu unserem wichtigsten Grundsatz, der Gastfreundschaft, beiträgst.
Was bieten wir:
- Unbefristeter Arbeitsvertrag mit übertariflicher Bezahlung
- Arbeitsplatz in einem brandneuen NOVOTEL direkt in der Hamburger Innenstadt
- Zuschuss zum Deutschlandticket
- Zugang zu Corporate Benefits mit über 800 Marken wie Apple, Adidas, etc.
- Vergünstige Übernachtungspreise in teilnehmenden ACCOR Hotels weltweit für dich und Family&Friends mit unserer All-Heartist-Card
- Mitarbeiter*innenverpflegung inklusive freie Getränke, Kaffee, Obst und Süßes in unserer hauseigenen Kantine
- Moderne Uniform inklusive Reinigung
- grow, learn and enjoy! Durch Teilnahme an Trainings der ACCOR Academy
- Nutze die Gelegenheit, innerhalb ACCOR weltweit zu wachsen
- Ein modernes Hotelkonzept mit einem internationalen Team, das die Feste feiert, wie sie fallen
Was sind Deine Aufgaben:
- Leitung und Organisation der Schichten am Front Office
- Sicherstellung des reibungslosen Betriebsablaufs
- Unterstützung des Front Office Managers und dessen Stellvertretung
- Verantwortung für den Check In & Check Out unserer Gäste
- Abwicklung des Gästeempfangs und der Gästebetreuung
- Ansprechpartner*in für alle Gästewünsche
- Kontrolle von Buchungen auf Vollständigkeit
- Annahme und Bearbeitung von Zimmerreservierungen via Telefon & E-Mail, in Abwesenheit der Reservierungsmitarbeitenden
Was bringst Du mit:
- Eine abgeschlossene Ausbildung in der Hotellerie
- Erste Erfahrungen in einer vergleichbaren Position
- Kommunikations- und Verhandlungsgeschick
- Gute Deutsch und Englischkenntnisse; weitere Sprachen wie z.B. Französisch sind von Vorteil
- Eine charmante und positive Ausstrahlung
- Freude am Umgang mit Menschen
- Ehrgeiz, Belastbarkeit und Begeisterungsfähigkeit für den Beruf
- Lust auf Teamwork und darauf, Deine Begeisterung und Dein Wissen zu teilen
Hast du Lust Teil unseres Teams zu werden?
Dann sende uns deine Bewerbung zu und gestalte unserer Hotel mit!
Bei Fragen melde dich bei unserer Talent & Culture Managerin Emilia Torka:
emilia.torka@accor.com
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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