Sales Manager

Novotel London West is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms.

The Sales Manager is responsible for developing new business opportunities while managing the hotel’s Corporate, Leisure, and MICE accounts. Working closely with the Director of Sales & Marketing, the Sales Manager will contribute to the commercial success of the hotel by achieving revenue targets, building strong client relationships, and leading sales initiatives across all market segments.

Responsibilities include:

• Presenting a professional, friendly, and efficient impression of the hotel at all times
• Delivering excellent guest and client service, ensuring satisfaction and long-term business relationships
• Proactively sourcing new business and managing a portfolio of key accounts to drive revenue growth
• Supporting the creation and implementation of annual sales plans, rate structures, and strategies for all market segments
• Managing and maintaining accurate account development plans, sales pipelines, and reporting
• Collaborating with the Director of Sales & Marketing to oversee the Sales Executive, guiding performance and development
• Conducting sales trips, client meetings, show rounds, hospitality events, and promotional activities both domestically and internationally
• Leading and participating in RFP management, ensuring timely and competitive responses
• Maintaining up-to-date market knowledge, competitor activity, and business trends to inform strategy
• Attending and contributing to weekly and monthly sales meetings and hotel commercial reviews
• Upholding hotel standards, policies, and legal requirements in all activities

• Previous work experience as Sales Manager in a 4 - 5 star hotel
• Excellent communication, presentation & interpersonal skills
• Proven commercial acumen through previous roles
• Fluent in English - spoken & written
• Must be legally eligible to work in UK

As part of our team you can have:

• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks

Our objective is simple: make you grow and give you the spark to unleash your personality.

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.