Sales Manager (Government Relations and Protocol)

Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Sales Manager (Government Relations and Protocol)

The Sales Manager (Government Relations and Protocol) is responsible for effectively soliciting and becoming familiar with all accounts in the market segments. The role will contribute to the hotel's performance by applying the skills acquired through past experiences in the Sales Department. Accountable for prospecting and closing assigned accounts/territories to positively impact hotel revenues. Additionally, is tasked with increasing transient/group room revenue by enhancing production from relevant accounts, and responsible for month-end reporting and tracking account production.

What is in it for you:

• Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
• Ignite your skills with our cutting-edge Academies for rapid professional growth.
• Cultivate your talents and watch your career flourish, locally and globally.
• Drive change through impactful Corporate Social Responsibility activities.
• Immerse yourself in a vibrant work environment with extraordinary colleagues.
• Join us on a direct path to success as we skyrocket to new heights!

Key Responsibilities:

• Customer Service and Engagement: Provide consistent professional, friendly, and engaging service, including meeting and greeting onsite contacts to showcase the hotel, and ensure prompt and courteous service is extended to both internal and external customers.
• Sales and Business Development: Responsible for all government/ministry, semi-government institutions, as well as all sporting associations and government-related institutions, and assist in implementing special promotions relating to direct sales segments. Solicit group, transient, and/or banquet business through action plan preparation and execution, establish parameters, quotes, and negotiate prices, confirming by written contracts, and participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations.
• Communication and Meetings: Ensure follow-up meetings are conducted, and associates receive timely feedback. Attend regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication, including attending Business Review Meetings with the Sales team.
• Administrative and Reporting: Maintain accounts, contacts, activity, and business details within the appropriate software applications, prepare weekly, monthly, quarterly, and annual reports as required, and assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager.
• Safety and Policy Compliance: Follow departmental policies and procedures, as well as all safety policies and policies and procedures established by the hotel.

• Sales Experience and Skills: Previous Sales experience in the Kingdom of Bahrain within the same role is essential, along with strong interpersonal and problem-solving abilities.
• Technical Skills: Excellent knowledge in Microsoft Windows applications is required.
• Communication Skills: Excellent communication skills, both written and verbal, are necessary in Arabic and English.
• Personal Attributes: The candidate should be highly responsible and reliable, with the ability to focus attention on guest needs, always remaining calm and courteous.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

About Mantis Collection: Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS