- Full-Time
- Permanent
- RAFFLES
- Sales & Marketing
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Raffles Doha, Doha, Qatar
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REF7398A
Sales Coordinator
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
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Scope and Objectives
Under the leadership of the Cluster Director of Sales, carry out the day-to-day sales activities in line with company policies and procedures. Strive to meet / exceed sales targets defined in the Sales & Marketing budget.
Essential Responsibilities and Duties
- Manage all telephone calls for sales persons, qualify general inquiries, respond personally and direct requests to appropriate sales person
- Responsible for all administrative duties in the sales department, including but not exhaustive, expense reports, database management, CRM administration, travel arrangements – flights/accommodations, weekly Sales Force activity reports, daily opera reports
- Assist and execute RFP submission and contracts for corporate and wholesale segments, completing rate loading forms for Revenue department
- Assist with preparation of pre-sales trip appointment schedules, post sales trip reports and follow-up activities, prepare and submit expenses claims
- Create and manage the administration of familiarization trips (FAM) on property, ensuring we deliver ‘different’ and ‘creative’ programs that differentiate client experiences and showcase our ‘Residential’ property
- Support and attend FAM trips/client entertainment with sales team, promoting Raffles Doha & Fairmont Doha, building brand awareness and client relationships across all market segments
- Assist to create and follow up on proposals for all market segments
- Conduct prospecting and research of sales leads and target accounts to support team’s BDI
- Identify and handle sales leads effectively and efficiently, directing to the appropriate Account Manager
- Attend all compulsory training courses as directed by T&C division
- Manage under SAG arrival reports and Sales Force data input
- Ensure all customer information is up to date, entered timely and accurately in Sales Force
- Manage duties assigned by the Director of Sales, Assistant Director of Sales providing support to the team
Key Roles & Responsibilities
- Take on tasks in addition of the ones stated, with a positive can do mindset
- Be a “brand ambassador” at all times, ensure brand integrity and clarity are maintained
- Model the company’s culture, vision, mission and core values at all times
- Maintain positive relationships with all guests, vendors, colleagues and GSO network
- At all times, represent Raffles Doha and Fairmont Doha in a professional, courteous and efficient manner
2 or more years experience in sales
Experience as a sales coordinator or in administration may be advantageous.
Excellent business writing skills
Fluent in English
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When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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