Sales Coordinator

#BeLimitless 

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 

Scope and Objectives 

Under the leadership of the Cluster Director of Sales, carry out the day-to-day sales activities in line with company policies and procedures. Strive to meet / exceed sales targets defined in the Sales & Marketing budget.

Essential Responsibilities and Duties

• Manage all telephone calls for sales persons, qualify general inquiries, respond personally and direct requests to appropriate sales person
• Responsible for all administrative duties in the sales department, including but not exhaustive, expense reports, database management, CRM administration, travel arrangements – flights/accommodations, weekly Sales Force activity reports, daily opera reports
• Assist and execute RFP submission and contracts for corporate and wholesale segments, completing rate loading forms for Revenue department
• Assist with preparation of pre-sales trip appointment schedules, post sales trip reports and follow-up activities, prepare and submit expenses claims
• Create and manage the administration of familiarization trips (FAM) on property, ensuring we deliver ‘different’ and ‘creative’ programs that differentiate client experiences and showcase our ‘Residential’ property
• Support and attend FAM trips/client entertainment with sales team, promoting Raffles Doha & Fairmont Doha, building brand awareness and client relationships across all market segments
• Assist to create and follow up on proposals for all market segments
• Conduct prospecting and research of sales leads and target accounts to support team’s BDI 
• Identify and handle sales leads effectively and efficiently, directing to the appropriate Account Manager
• Attend all compulsory training courses as directed by T&C division
• Manage under SAG arrival reports and Sales Force data input
• Ensure all customer information is up to date, entered timely and accurately in Sales Force
• Manage duties assigned by the Director of Sales, Assistant Director of Sales providing support to the team

Key Roles & Responsibilities

• Take on tasks in addition of the ones stated, with a positive can do mindset
• Be a “brand ambassador” at all times, ensure brand integrity and clarity are maintained
• Model the company’s culture, vision, mission and core values at all times
• Maintain positive relationships with all guests, vendors, colleagues and GSO network
• At all times, represent Raffles Doha and Fairmont Doha in a professional, courteous and efficient manner

2 or more years experience in sales

Experience as a sales coordinator or in administration may be advantageous.

Excellent business writing skills

Fluent in English