- Full-Time
- Permanent
- RAFFLES
- Sales & Marketing
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Raffles Doha, Doha, Qatar
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REF7398A
Sales Coordinator
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
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By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
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Scope and Objectives
Under the leadership of the Cluster Director of Sales, carry out the day-to-day sales activities in line with company policies and procedures. Strive to meet / exceed sales targets defined in the Sales & Marketing budget.
Essential Responsibilities and Duties
- Manage all telephone calls for sales persons, qualify general inquiries, respond personally and direct requests to appropriate sales person
- Responsible for all administrative duties in the sales department, including but not exhaustive, expense reports, database management, CRM administration, travel arrangements – flights/accommodations, weekly Sales Force activity reports, daily opera reports
- Assist and execute RFP submission and contracts for corporate and wholesale segments, completing rate loading forms for Revenue department
- Assist with preparation of pre-sales trip appointment schedules, post sales trip reports and follow-up activities, prepare and submit expenses claims
- Create and manage the administration of familiarization trips (FAM) on property, ensuring we deliver ‘different’ and ‘creative’ programs that differentiate client experiences and showcase our ‘Residential’ property
- Support and attend FAM trips/client entertainment with sales team, promoting Raffles Doha & Fairmont Doha, building brand awareness and client relationships across all market segments
- Assist to create and follow up on proposals for all market segments
- Conduct prospecting and research of sales leads and target accounts to support team’s BDI
- Identify and handle sales leads effectively and efficiently, directing to the appropriate Account Manager
- Attend all compulsory training courses as directed by T&C division
- Manage under SAG arrival reports and Sales Force data input
- Ensure all customer information is up to date, entered timely and accurately in Sales Force
- Manage duties assigned by the Director of Sales, Assistant Director of Sales providing support to the team
Key Roles & Responsibilities
- Take on tasks in addition of the ones stated, with a positive can do mindset
- Be a “brand ambassador” at all times, ensure brand integrity and clarity are maintained
- Model the company’s culture, vision, mission and core values at all times
- Maintain positive relationships with all guests, vendors, colleagues and GSO network
- At all times, represent Raffles Doha and Fairmont Doha in a professional, courteous and efficient manner
2 or more years experience in sales
Experience as a sales coordinator or in administration may be advantageous.
Excellent business writing skills
Fluent in English
Meet Adriënne, the director of sales and marketing
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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