Sales Coordinator

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Nestled in the heart of Bali, the world's favorite island destination, Novotel Bali Ubud Resort offers an unparalleled experience combining the rich Balinese cultural and artistic heritage with the natural beauty and tranquility.

A Sales Coordinator tasks is to manage administrative duties and promote customer satisfaction. The Sales Coordinator will support sales representatives and coordinate sales-related activities but is not responsible for selling products.

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Overseeing urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling inquiries by phone, email and checking the inquiries have the correct prices, inclusions, and other details.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.
• Managing in office administration such as business trip preparations, contracting and assist with event admin preparation.
• Assist with sales inspection in the hotel.

WHY WORK FOR ACCOR

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.