Sales Coordinator

Hospitality is a Work of Heart at Accor. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible. 

Batman's Hill on Collins is a 4-star Accor hotel in Melbourne, offering an ideal city stay for corporate, leisure and group travel guests. We are conveniently located in the heart of Melbourne's CBD, right opposite Southern Cross Station. The hotel features 190 rooms and apartments, a fully equipped conference centre, restaurant and bar.  Offering impeccable service and a welcoming atmosphere, Batman’s Hill on Collins is the ideal venue for guests visiting the city for leisure or work.

We are looking for a part-time Sales Coordinator to work closely with our Director of Sales to support in the day to day running of the Sales office and provide professional and timely communication to our existing and potential clients. This is a permanent part-time role (2-4 days per week) offering the award base rate of $28.12 per hour.

With our supportive and welcoming team, this role offers a great development opportunity to grow your skills and confidence in a busy hotel right in the heart of Melbourne, and to join the Accor group of hotels. 

• Using your knowledge of rates, packages, and hotel facilities to respond to general enquiries and to conduct site inspections
• Handling incoming client calls to respond to general enquiries
• Assisting with research, competitive analysis, and compilation of reports
• Updating and maintaining the Sales and Marketing database
• Assist with proposals, drafting documents, mail-outs and outgoing communications
• Assist in creating content for print, online and digital distribution
• Administration tasks as required, including maintaining electronic files

• Previous experience in an administration role with proficiency in Microsoft Office and good keyboard skills
• Excellent written and verbal communication skills
• High degree of attention to detail and excellent organisational skills
• Ability to work independently and to prioritise tasks
• Experience within hotel operations preferred, knowledge of sales and/or marketing in the hospitality industry would be an advantage
• Availability to work two to three days per week
• You must have current working rights in Australia - student visa holders are encouraged to apply. We are unable to provide sponsorship for this role.

At  Accor, we are committed to ensuring our people feel welcome and valued by creating an inclusive and supportive environment. We offer a positive work culture, global Accor and partner discounts including accommodation and dining, career progression, learning & development opportunities and the environment to learn a wide range of skills as part of a global hospitality brand.  Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Accor - Careers - Our Philosophy