Sales and Marketing Coordinator

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Purpose:

The Commercial Coordinator plays a key role in supporting the DOSM by coordinating sales, digital marketing, loyalty, PR, and communication efforts. This position create synergy between departments and drive seamless efficiencies across multiple domains, ensures the smooth execution of commercial strategies across multiple channels and departments, contributing to revenue growth and brand visibility.

Key Responsibilities but not limited to

Sales Support & Coordination :

• Assist in the development and execution of sales strategies.
• Monitor sales performance and generate reports for the Director of Sales & Marketing
• Coordinate RFPs, client proposals, and sales presentations.
• Maintain CRM systems and ensure data accuracy.
• Support the commercial team in special projects, such as preparing presentations, coordinating events, conducting research, preparing of month end reporting in collaboration with respective teams.

Marketing support & Coordination :

• Assist the Marketing, Digital & Loyalty Manager in collecting events calendar from each property to draw the monthly roadmap
• Assist GMs, F&B Team and Marketing team to create F&B concept to entertain the hotels
• Assist the PR, Events & Partnership Manager in coordinating PR campaigns, partnerships, and influencer collaborations, maintain CRM for media & influencer and ensure data accuracy.
• Support internal and external communication strategies.

Administrative & Cross-Departmental Coordination:

• Act as the liaison between sales, marketing, PR, and loyalty teams.
• Prepare reports, presentations, and dashboards for management.
• Organize meetings, track key deliverables, and ensure follow-ups.
• Manage commercial budgets, invoices, and vendor relationships.
• Maintain Contacts Distribution Database to support Pro Active Sales Team
• Consolidate all backup documentation for easy access and retrieval, maintaining accurate records and filing systems
• Organize and coordinate meetings including preparing of Agenda, Minutes taking and ensuring projects, actions and outcomes are being communicated and followed up.
• Assist in coordinating onboarding schedule and appointments when necessary.
• Travel Coordination i.e. air tickets, accommodations, visa etc. and preparation of travel expense reports for the Commercial Director of Performance and the Commercial Team when required

Skills

• Communications skill
• Strong working knowledge of Microsoft Office
• Good understanding of OneDrive and SharePoint
• Strong data analysis mindset, figured oriented
• Hotel operations skill
• Good interpersonal skills with ability to communicate with all levels of employees
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Good presentation and influencing skills
• Multicultural awareness and able to work with people from diverse cultures
• Flexible and able to embrace and respond to change effectively
• Ability to work independently and has good initiative under dynamic environment

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.