Sales & Events Executive

Novotel Sunshine Coast Resort and Convention Centre, where luxury meets playful charm! With over 370 rooms, a refreshing pool, a vibrant Lagoon for water activities, and mouthwatering dining options, a modern 1500-person capacity facility, attracting both Australian and International conference and event markets, our coastal resort is a landmark for excitement. 

Join the vibrant team at Novotel Sunshine Coast Resort, where we offer exceptional conference and event facilities amidst stunning natural surroundings. As part of the esteemed Accor Group, we're dedicated to delivering memorable guest experiences and upholding the highest standards of service.

Novotel Sunshine Coast Resort is seeking a dynamic Sales and Events Executive to join our team. Your primary role will be converting reactive sales enquiries to drive revenue and collaborating with operational departments to ensure smooth delivery of conferences and events.

You will manage leads for group business, including MICE (Meetings, Incentives, Conferences, and Exhibitions) and leisure segments. Responsibilities include preparing and presenting proposals using OPERA Sales and Event Management, conducting site inspections with potential clients, and assisting the sales team with new business confirmations. You will also implement a personal sales call plan and conduct market research for new MICE business.

Additionally, you will oversee the complete organisation of conferences and events from inquiry to confirmation, including coordination, billing, and post-event follow-up. This involves creating Banquet Event Orders in OPERA, managing billing and invoicing, and maintaining positive client relationships. You will have the ability to build repour and maintain relationships with conference companies and organisers to help secure new business. Additionally, you will maintain the existing customer base to ensure repeat business and represent the resort at industry events.

This role will require availability to work rotating roster for Saturday coverage.

Experience in sales, hospitality or events preferred.

Great communication and presentation skills.

Strong organisational and time management skills.

Ability to work independently and as part of a team.

Proficient with OPERA Sales and Event Management (Not essential)

When you join Accor, a global company, you get access to fantastic career opportunities, Global accommodation and F&B discounts.

If you are ready to take on this exciting challenge and contribute to the continued success of the team, apply now and embark on a rewarding career journey with us.