Room Attendants - Novotel & Ibis Rotorua

Join us at Novotel — where life doesn’t just happen, it hums, buzzes and bursts with passion!

As a global leader in hospitality, we welcome you exactly as you are. With us, you’ll find a role and a brand that matches your personality — whether you’re bold, calm, quirky, quietly brilliant, or all of the above. We’ll back you to grow and learn every day, helping you find purpose in your work and explore the endless possibilities across the wider Accor family.

By joining us, you’ll become a Heartist® — because at the end of the day, hospitality isn’t just a job. It’s a work of heart.

You’ll step into a genuinely caring environment, surrounded by a team where you can fully be yourself. It’s a place to grow, to discover new paths, and to chase career opportunities — right here in your hotel, across other properties, throughout the country, or even on the other side of the world if adventure calls.

You’ll also enjoy exclusive benefits (the kind you’ll definitely want to brag about), plus real recognition for the mahi you put in each day.

And no matter your role, everything you do with us will carry meaning. You’ll help create moments that stick — memorable, impactful experiences for guests, colleagues, and even the planet.

Hospitality is a work of heart.
Come join us — and become a Heartist®.

Do you love knowing that guests leave absolutely raving about their stay because you worked your magic behind the scenes? Do you get a secret sense of satisfaction from transforming a room into a spotless sanctuary — beds crisp, towels fluffy, and everything exactly where it should be? Are you the calm in the storm even when the checkout list is looking a little… ambitious?

If so, you might have just found your perfect match.

As a Room Attendant, you’ll take full ownership of creating beautifully clean, welcoming spaces for every guest. Your eye for detail, pride in presentation, and ability to keep the momentum going make all the difference. When guests open the door to their freshly reset room and smile — that’s because of you.

Fresh rooms, happy guests, and smooth stays — all powered by your expertise.

What you will be doing:

• Cleaning and resetting guest rooms to a high standard

• Making beds with hotel-perfect precision (yes, the kind guests notice!)

• Restocking amenities and ensuring every room feels warm and welcoming

• Managing linen, towelling, and room supplies throughout your shift

• Working as part of a tight-knit, supportive team to meet daily targets

• Reporting maintenance needs or room issues to keep operations running smoothly

Your experience and skills will include:

• Warm and caring personality
• Previous experience in housekeeping is an asset
• Enthusiasm and commitment to deliver exceptional service
• Ability to multitask with a can-do attitude
• Excellent verbal and written communication skills
• Ability to cope under pressure without negative impact
• A high standard of personal presentation

Why join Accor?
Because we don’t just offer jobs — we offer glow-ups, good times, and great perks:

• Learn Your Way – Unlock the Accor Academy and earn while you learn. Yes, you heard that right… getting smarter on the clock.
• Work Your Way – We believe in balance. Work hard, rest hard, live well.
• Benefits Your Way – Enjoy Heartist perks like discounted food, drinks, and accommodation worldwide — the kind of discounts that make your friends suspicious.
• Crisp, clean uniforms – Provided, washed, and laundered daily. Your laundry basket at home will miss you.
• EAP Support – Access to our Employee Assistance Program, because sometimes life throws lemons and we help you squeeze them.
• Refer a Friend – Bring someone awesome into the team and earn a reward. It’s a win-win… plus bragging rights.

Join us — your future self might just high-five you.

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.