__vacancyopjusttionswidget.opt-Job Schedule__ Full-Time

__vacancyopjusttionswidget.opt-Job Type__ Permanent

__vacancyopjusttionswidget.opt-Job Category__ Rooms

__vacancyopjusttionswidget.opt-Brands__ ACCOR

Company Description

Ibis Sydney Airport is looking for an Assistant Manager to join this ever thriving and exciting environment. Ibis Sydney Airport is 3.5* Hotel with 200 Rooms right in the Sydney Airport precinct and close to the domestic terminal. At Ibis Sydney Airport, our reception is our un-official director of first impressions! You lead with making every person feel welcome and create memorable experience, right from GO!

Job Description

Responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.

This is a hands-on role, highly customer focused, and requires an individual who can lead by example in meeting and maintaining our team brand standards. In addition, you will:

Oversee all guest arrivals and departures, ensuring room allocations and check in/out processes adhere to agreed procedures and standards.
Manage and supervise tasks of staff to ensure that highest quality service is delivered and department standards are met.
Review and implement Procedures
Communicate with Hotel Manager on all matters regarding guest services & hotel operations.
Supervise shift handover procedures.
Coordinate and communicate with other hotel departments as required regarding general administration and operations issues.
Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.

Qualifications

Experience in an Assistant Manager role or similar role.
Excellent customer service skills and enjoy creating memorable moments for guests
Able to thrive in a dynamic and fast paced environment
Strong analytical and problem-solving skills
Strong operational leadership with a business mindset
Experience in Opera PMS/Opera Cloud desirable

Additional Information

What is in it for you:

ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage,
Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US

List #1

Related jobs

PT Bellperson/Valet

Salary

Location

Fairmont Sonoma Mission Inn & Spa, Sonoma, CA, United States

Experience Level

Associate

Job Schedule

Part-Time

Brands

ACCOR

Job type

Permanent

Locations

California

Job Category

Rooms

Description

As Bell/Valet at Fairmont Sonoma Mission Inn and Spa, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive. If you have a

Reference

053d49f8-3380-4dfb-a7b6-a8e4b8c4ebff

Expiry Date

01/01/0001

Apply

Front Office Assistant Manager

Salary

Location

, East Melbourne, Australia

Experience Level

Mid-Senior Level

Job Schedule

Full-Time

Brands

PULLMAN

Job type

Permanent

Locations

Australia

Job Category

Rooms

Description

As a Front Office Assistant Manager, you’ll be the heart and soul of our guest’s experience. From check-in to check-out, you’ll be the ultimate guest experience champion, ensuring every detail runs li

Reference

323d5a30-6f24-49b0-a884-2a1fba8db254

Expiry Date

01/01/0001

Apply

Housekeeping - Office Coordinator

Salary

Location

Fairmont Scottsdale Princess, Scottsdale, United States

Experience Level

Entry Level

Job Schedule

Full-Time

Brands

FAIRMONT

Job type

Permanent

Locations

Scottsdale

Job Category

Rooms

Description

First impressions are everything! As a Housekeeping Office Coordinator with Fairmont Scottsdale Princess you will have the opportunity to create lasting memories for every guest, ensuring Guest room

Reference

a6b2c95b-3cef-4a6d-99b9-cd1ada9e88ef

Expiry Date

01/01/0001

Apply

Assistant Manager - Mercure Sydney Macquarie Park

Salary

Location

Mercure Sydney Macquarie Park, Macquarie Park, Australia

Experience Level

Mid-Senior Level

Job Schedule

Full-Time

Brands

MERCURE

Job type

Permanent

Locations

Australia

Job Category

Rooms

Description

Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits. We are seeking an energetic and enthusiastic Assistant Manager to ensure the smooth and effi

Reference

75fa599c-eb9a-48ce-af9f-c3654bad96e9

Expiry Date

01/01/0001

Apply

Porter

Salary

Location

Novotel Auckland Ellerslie, Auckland, New Zealand

Experience Level

Associate

Job Schedule

Part-Time

Brands

NOVOTEL

Job type

Permanent

Locations

Auckland

Job Category

Rooms

Description

Welcome all guests and visitors with charismatic warmth, creating an atmosphere woven around real conviviality.Being present and visible in the lobby, to be easily identifiable by guests as the person

Reference

5a2592a4-5a66-4d75-97f1-17271f1fac56

Expiry Date

01/01/0001

Apply

Room Attendants - Novotel & Ibis Rotorua

Salary

Location

Novotel Rotorua Lakeside, Rotorua, New Zealand

Experience Level

Entry Level

Job Schedule

Part-Time

Brands

ACCOR

Job type

Permanent

Locations

Rotorua

Job Category

Rooms

Description

Do you love knowing that guests leave absolutely raving about their stay because you worked your magic behind the scenes? Do you get a secret sense of satisfaction from transforming a room into a spot

Reference

4179ba86-1a0b-4672-8dbc-2c81c3c5965e

Expiry Date

01/01/0001

Apply

Executive Housekeeper

Salary

Location

Novotel Melbourne South Wharf, South Wharf, Australia

Experience Level

Executive

Job Schedule

Full-Time

Brands

ACCOR

Job type

Permanent

Locations

South Wharf

Job Category

Rooms

Description

We are seeking an experienced, strategic, and inspiring Executive Housekeeper to join our hotel’s leadership team. This pivotal role oversees the effective, professional, and cost‑efficient operation

Reference

63d0ba5b-a6a9-49e6-a7d6-81ac7217adb2

Expiry Date

01/01/0001

Apply

Tour Coordinator

Salary

Location

Fairmont Chateau Lake Louise, Lake Louise, Canada

Experience Level

Mid-Senior Level

Job Schedule

Full-Time

Brands

FAIRMONT

Job type

Permanent

Locations

Lake Louise

Job Category

Rooms

Description

Join us as a Tour Coordinator at Fairmont Hotels & Resorts, where you’ll be an essential part of creating smooth, memorable experiences for our tour guests. Foster strong relationships with tour compa

Reference

ab4272e6-3618-45de-9de8-9722e9225d39

Expiry Date

01/01/0001

Apply

Roupeira (o)

Salary

Location

Novotel São Paulo Jardins, São Paulo, Brazil

Experience Level

Mid-Senior Level

Job Schedule

Full-Time

Brands

NOVOTEL

Job type

Permanent

Locations

São Paulo

Job Category

Rooms

Description

Responsável pela organização, contagem e controle e distribuição do enxoval do hotel (lençóis, toalhas, uniformes e outros itens têxteis), garantindo o correto recebimento e que estejam limpos, em bom

Reference

0c46cbc2-4e99-41d8-ad04-6ddf222530b2

Expiry Date

01/01/0001

Apply

Arrumadeira (o)

Salary

Location

Novotel São Paulo Jardins, São Paulo, Brazil

Experience Level

Mid-Senior Level

Job Schedule

Full-Time

Brands

NOVOTEL

Job type

Permanent

Locations

São Paulo

Job Category

Rooms

Description

Zelar pela organização e limpeza dos apartamentos e andar(es) sob sua responsabilidade, garantindo os padrões de excelência requeridos pela marca.

Reference

4e20a0d0-fd2b-45c3-b1bc-5287060f2ee8

Expiry Date

01/01/0001

Apply

View all