Company Description
Novotel Melbourne South Wharf features golden 26 level tower with 347 accommodation rooms & suites, Mr. Carpano Dining and Bar and Allora Café. The hotel is complemented with direct access to the Melbourne Convention & Exhibition Centre (MCEC), the Southern Hemisphere's largest meeting space and adjacent to the DFO centre, with 180+ retail brands
Job Description
We are seeking an experienced, strategic, and inspiring Executive Housekeeper to join our hotel’s leadership team. This pivotal role oversees the effective, professional, and cost‑efficient operation of our Housekeeping Department. Ensuring exceptional standards of cleanliness across guest rooms, public areas, and back‑of‑house spaces.
Reporting to the Hotel Manager, as an Executive Housekeeper, your responsibilities will include:
- Leading and supervising the housekeeping team in collaboration with our outsourced service provider, who supports recruitment and training activities.
- Managing inventory to ensure adequate supplies of guest amenities, linen, and towelling.
- Collaborating with internal departments, including Front Office and Maintenance, to action guest requests and resolve issues promptly.
- Maintaining the highest standards of cleanliness and presentation across all public areas.
- Ensuring compliance with safety, hygiene, and chemical‑handling regulations.
- Monitoring and controlling departmental expenditure in line with budget guidelines.
Qualifications
The ideal candidate will possess the following skills and experience:
- Proven experience in a similar fast‑paced Executive Housekeeper or senior housekeeping role.
- Strong leadership skills with the ability to motivate, guide, and inspire a diverse team.
- Clear and confident communication skills to effectively develop the Housekeeping team.
- Excellent stakeholder management with the ability to collaborate across multiple departments.
- A proactive, solutions‑focused mindset with strong strategic thinking.
- Exceptional attention to detail and a commitment to quality service delivery.
- Strong problem‑solving skills to ensure smooth daily operations.
Additional Information
Why Work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Benefits:
- Be a part of a global hospitality company and explore Accor’s limitless possibilities
- Enjoy exclusive Accor discounts and global benefits, including but not limited to accommodation and food & beverage discounts for you, your family and friends
- Extensive employee benefits & special rates with our partnership brands
- On-the-job training and mentorship
- Accessing pathways for career advancement and personal development within Accor
