Room attendant self checker & trainer

Novotel Queenstown Lakeside is centrally located on the shores of Lake Wakatipu and is the largest hotel in Queenstown with 273 rooms, catering for leisure guests, incentives and small meetings. We are proud of our diverse workplace with up to 25+ nationalities from all over the world.

Summer in Queenstown is awesome, with the long day light hours providing the opportunity to experience a variety of outdoor activities, such as hiking, mountain biking, walking, outside dining, and beach BBQ's.

• Clean guest rooms, storage areas and corridors as allocated.
• Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type before you release them into the system for guest occupancy.
• Report any lost property following correct.
• Buddy with new staff to train them in standards and brand quality
• Carry out programmed / regular cleaning duties as allocated.
• Ensure guest laundry is handled in line with Hotel policy.
• Use and clean equipment with care, reporting any defective equipment as set down in procedures manual.
• Ensure all department equipment is maintained to a high standard.
• Assist with regular equipment stocktaking.
• Ensure the security of keys and guest rooms at all times by adherence to security procedures.  Report any suspicious persons or items to Supervisor.
• Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturers instructions.
• Carry out allocated cleaning duties, over see the work production of the room attendants, ensuring that they are achieving established standards of cleanliness and presentation to meet guest needs and rooms completed in a timely manner.
• Ensure rooms that are self checked meet the hotel standards and guest needs and exceed their expectations
• Assist with the training of new staff and any ongoing training with staff

Have been a self checker and trained staff to hotel brand standards 6 months +

Why work for Novotel, Queenstown?

• Uniforms provided, washed and laundered daily.
• Staff meals provided while on shifts.
• Flexible hours, minimum of 30 hours per week. 
• Overtime rates apply after 40 hours worked.
• Extensive opportunities to enhance your skill set.
• Worldwide discounts within Accor on accommodation &FB
• Shared accommodation is available in our staff Hostel
• Refer a friend incentive. 
• Online learning & training with our Academie
• Long term career opportunities worldwide

Place of employment is Novotel Queenstown Lakeside

6 Earl St  Queenstown

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

CV & Cover letter please

$29.66 per hour