Room Attendant

A global luxury brand with hospitality at its heart, Raffles Hotels & Resorts encompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024-25. Named after the pioneering British founder of Singapore, Sir Stamford Raffles, the Raffles brand is synonymous with the elegant British etiquette, effortless glamour and sophistication of an earlier era, while bringing a sensibility that is in tune with the lives of our well-travelled guests – at once a vibrant heart and a tranquil haven.

At Raffles our service style is warm, personalised and gracious, with a legendary spirit of generosity embodied by our signature Raffles Butlers. We have led the way in creating hotel interiors that are art museums in their own right; we are fertile ground for creativity in the culinary arts, attracting leading chefs; and we work with expert practitioners and specialist partners to create next-generation wellness experiences. We have always sought to preserve both cultural and natural heritage, employing historians, marine biologists and art curators within the properties, to underline an experience that is truly authentic.

At Raffles, visitors arrive as guests, leave as friends and return as family. Along the way they will discover a place to celebrate, adventure, exchange ideas and be inspired; and a new meaning of luxury that touches the emotions as elegantly as the Raffles name itself.

Raffles Jakarta is strategically located in the heart of the Kuningan district within Jakarta's Golden Triangle. It is an art-filled oasis that elegantly blends history, culture, and luxury. The hotel is more than just a place to stay; it's a meeting point for art and ideas, business and leisure, glamour and fashion. Connected to Lotte Shopping Avenue and the Ciputra Artpreneur Centre, home to The Hendra Gunawan Museum, and a 1,200-seat Broadway Musical Theatre, our location is ideal for both local and international guests, offering convenience and a wealth of cultural experiences. The hotel offers exceptional facilities, including the serene Raffles Spa, a tranquil outdoor pool, versatile meeting spaces, and a state-of-the-art fitness centre, providing luxury and comfort.

At Raffles Jakarta, we pride ourselves on our dedicated team, who excel in delivering exceptional service and attention to detail. Founded by Dr. (HC) Ir. Ciputra, our hotel brings the legacy of renowned Indonesian artist Hendra Gunawan to life through our magnificent interiors. We are deeply committed to sustainability and community engagement, striving to minimize our environmental impact and actively support the local community. By choosing Raffles Jakarta, you do not just work at a luxury hotel but also support a hotel that cares about the local community.

By joining our team, you will join a community that values excellence, creativity, and sustainability. Embark on a rewarding career journey with Raffles Jakarta and contribute to our art, history, and luxury legacy.

The Room Attendant ensures that guest rooms are clean, well-maintained, and provide a comfortable and inviting environment for guests. As a Room Attendant, the primary responsibility is to perform thorough cleaning and maintenance tasks in guest rooms, including making beds, dusting, vacuuming, and replenishing amenities. They follow established hotel standards and procedures to ensure consistency and quality in room cleanliness and presentation. The Room Attendant pays attention to detail, ensuring that all areas of the room, including the bathroom and common spaces, are spotless and properly stocked. They may also be responsible for reporting any maintenance issues or damage in the rooms to the appropriate department. With their professionalism, efficiency, and commitment to guest satisfaction, the Room Attendant plays a crucial role in creating a positive and memorable experience for guests during their stay in the hotel. 

1. Education: A high school diploma or equivalent required.
2. Physical Stamina: Room Attendants are often required to perform physically demanding tasks such as lifting heavy objects, pushing carts, and standing for long periods. Good physical health and stamina are important for this role. 
3. Attention to Detail: Strong eye for cleanliness, room setup accuracy, and identifying maintenance needs.
4. Time Management Skills: Able to prioritize tasks and complete assignments efficiently with minimal supervision.
5. Professionalism and Integrity: Room Attendants should maintain a professional demeanor and adhere to high ethical standards. They should respect guest privacy, handle guest belongings with care, and follow hotel policies and procedures.
6. Communication Skills: Effective communication skills, both verbal and written.
7. Teamwork and Collaboration: Room Attendants often work as part of a team, collaborating with other housekeeping staff, supervisors, and maintenance personnel. They should be able to communicate and cooperate effectively with team members to ensure smooth operations. 
8. Previous Experience: Experience in a similar role or in the hospitality industry can be advantageous.