Reservations Agent

We are ibis Schiphol Amsterdam Airport, a 3 star hotel, with 644 rooms, 6 F&B outlets, 5 meeting rooms and a team of 80 amazing colleagues who always ensure that our guests have everything they need!

We are looking for an enthusiastic and guest-oriented Reservation Agent for our hotel! Do you have excellent communication skills and are you looking for a job where you can further develop your commercial skills? Then keep reading!

What you'll do!
As a Reservation Employee, you are responsible for receiving and processing individual and group reservations. You see every reservation as a potential lead to more business. You are able to skillfully seize every commercial opportunity by asking the right questions and listening carefully. You proactively inform guests and clients about opportunities in the hotel. "Feel Challenged" is our motto and that is absolutely possible in this position.

Who are you?

• You are looking for a part time position with flexible working days and hours.
• You are hospitable and service-oriented and see it as a challenge to seize every commercial opportunity.
• You are able to make a genuine connection with the guest and convey the "Feel Welcome" feeling.
• You have strong communication skills and speak excellent Dutch and English.
• Preferably, you have completed a Tourism or Hospitality education.
• Experience with Opera is a plus.

What’s in it for you?

Salary in scale V of the Hospitality CLA, 8 % holiday allowance and travel allowance if you live more than 5 km from the hotel.

Our team is a diverse and enthusiastic team that is happy to teach you everything. In addition, you will also have the opportunity to spend a day with another department, so that you will know all the ins and outs of hotel life.

Ibis is part of the Accor family, so you get a discount on overnight stays in hotels all over the world.

Of course, you will also receive lunch or dinner from us, the opportunity to experience our hotel as one of our guests with our Employee Experience program, free access to our hotel gym and if you come by car, you can park for free!