__vacancyopjusttionswidget.opt-Job Schedule__ Full-Time

__vacancyopjusttionswidget.opt-Job Type__ Permanent

__vacancyopjusttionswidget.opt-Job Category__ Sales & Marketing

__vacancyopjusttionswidget.opt-Brands__ ACCOR

Company Description

Swissôtel Amsterdam is a four-star boutique hotel located by Dam Square, in the heart of Amsterdam’s historic city center. Behind its historical facade of 19th century buildings, Swissôtel Amsterdam offers 114 luxurious, sound-proofed guest rooms and suites in a contemporary and sophisticated style. Swissôtel Hotels and Resorts are operating 25 hotels worldwide under Accor hotels.

Job Description

The Reservations Agent is in charge of booking individual and group reservations in the hotel. Furthermore s/he is supporting the Reservation Manager in the daily tasks.

Tasks will consist of the following:

Handling of individual and group reservations.
Handling of commission inquiries
Managing third party websites
Replacing the Revenue Manager during absence
Creation of Rate Codes.
Creation of Standard Procedure Instructions

Qualifications

Work experience in a similar field is preferable;
Good knowledge of the Dutch and English language is preferable;
Good knowledge of Opera Cloud;
Service & guest orientated;
Able to work well in a team and independently;
Good knowledge of Word/Excel/Powerpoint;
Excellent communication skills (verbal and written);
Flexible, organized, creative and enthusiastic.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US

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