Assistant Manager Catering Sales

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

What you will be doing:

• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Supervise service and overall coordination of all arrangements on BEO's on resumes.
• Adheres to all standards, policies, and procedures.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Manages group room blocks and meeting space for average to large-sized assigned groups.
• Uses his/her judgment to integrate current trends in event management and event design.
• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Performs other duties as assigned to meet business needs.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner s experience. 
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Facilitates various meetings as perceives necessary (Banquet Event Order meeting, block review, etc).
• “Up sells” all department services to include food and beverage, amenities, room rental fees and set ups. 

Your experience and skills include:

• Proven strong leadership, interpersonal and training skills
• Minimum 2 years of social event experiences  with similar capacity to 5 star hotels.
• Good communication and customer contact skills
• Proven ability to plan and organize events effectively with acute sense of detail and creativity
• Understanding of computers and applications with a strong working knowledge of MS Word, Outlook, Excel and Opera preferred.
• Ability to work well in stressful & high-pressure situations
• A team player & builder