Recreation Attendant

Sofitel Al Hamra Beach Resort

• In charge of tidying and cleaning the pool, beach and common areas every day, in line with applicable hotel standards and procedures and the rules of safety and hygiene.
• To keep all equipment clean, tidy and well maintained including proper and secure storage.
• To have a complete understanding of the different cleaning products and their use.
• To report any damaged or missing items in rooms to the Recreation Supervisor and Assistant Manager for action and follow up.
• To hand over all Lost and Found Items with full detailed information to the Recreation Supervisor and Housekeeping in line with the hotel policy.
• To attend to guests requests courteously and promptly in the course of duty.
• To ensure that all guests enjoy their stay being offered the finest personal service.
• To escort the guests rather than pointing out directions.
• To respect the privacy of the guests using the pool and beach facilities and the confidentiality of information.
• To report any guest comment or complaint.
• Ensures that guest amenities in the pool and beach areas are complete and up to standards.
• Sorts and counts dirty linen items before sending to laundry
• Sorts waste.
• Handles hotel equipment and supplies with due care.
• Responsible for the set-up and cleanliness of the pool and beach loungers.
• Is responsible for cleaning and restocking the guest lockers every day.
• Ensures that the corridors are kept clean and free of obstacles
• Contributes the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc).
• To be entirely flexible and adapt to rotate within the different sections of the Spa & Recreation Department.
• To carry out any other reasonable duties as assigned by the Recreation Supervisor and the Assistant Manager.