- Full-Time
- Permanent
- TRIBE
- Rooms
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TRIBE Milano Malpensa, Vizzola Ticino, Italy
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REF21517F
RECEPTIONIST TURNANTE
Region
Europe and North Africa
Il TRIBE Milano Malpensa, porta nuova e audace energia creativa nel quartiere dell'aeroporto. Al TRIBE è espressa al massimo la consapevolezza che oggi più che mai i viaggiatori desiderano hotel di design a prezzi accessibili. Definizione perfetta delle persone che amano vivere e viaggiare, TRIBE si concentra su ciò che conta davvero: un hotel intelligente, funzionale, di design che offre agli ospiti tutto ciò che desiderano e niente di superfluo.
Siamo alla ricerca di un receptionist accogliente e professionale per unirsi al nostro team front office del Tribe Milano Malpensa, situato nella zona aeroportuale. Se sei una persona appassionata di ospitalità e desideri contribuire a creare un'esperienza indimenticabile per i nostri ospiti in un ambiente di design e dinamico, ti invitiamo a far parte della nostra famiglia.
- Accogliere gli ospiti all'arrivo, registrare il loro check-in e assegnare le camere, e check out
- Fornire informazioni riguardanti i servizi dell'hotel, le attrazioni locali e le indicazioni stradali.
- Gestire le prenotazioni telefoniche e online, aggiornando i sistemi di gestione delle prenotazioni in modo accurato.
- Risolvere in modo efficiente e cortese eventuali questioni o reclami degli ospiti.
- Gestire le operazioni di cassa e le transazioni finanziarie per il check-in e il check-out.
- Collaborare strettamente con il personale di pulizia e manutenzione per garantire che tutte le camere siano impeccabili e pronte per gli ospiti.
- Mantenere un'area della reception ordinata e professionale.
- Disponibilità a lavorare su turni, inclusi i fine settimana e le festività.
- Esperienza precedente come receptionist in alberghi o strutture ricettive.
- Forti capacità di comunicazione verbale e scritta.
- Eccellente orientamento al servizio clienti e capacità di gestire situazioni stressanti con calma e professionalità.
- Competenza nell'uso di sistemi informatici, inclusi software di gestione alberghiera.
- Conoscenze linguistiche, con particolare enfasi sull'inglese a livello B2 o superiore.
- Capacità di lavorare in squadra e adattarsi rapidamente alle esigenze operative.
- Opportunità di lavorare in uno degli hotel più prestigiosi della città.
- Formazione continua per supportare il tuo sviluppo professionale e personale.
- Un ambiente di lavoro stimolante, con un team dedicato e supportivo.
- Condizioni di lavoro eccellenti e possibilità di crescita all'interno della struttura.
- Dettagli su inquadramento e retribuzione saranno forniti e discussi durante il colloquio, a seconda dell'esperienza del candidato.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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