Receptionist Shift Leader

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

The upscale Pullman Brussels Centre Midi has a privileged location on site of the Brussels South railway station. This stylish and cosmopolitan 4 star hotel offers 237 rooms with superior facilities and a design Convention Center.

Your mission

• Performs Front Office, Reception and Information operations, applying the organisational structure defined by the Welcome Manager.
• Forms the link and interfaces between the hotel's different departments and various points of reception.
• Contributes to guest satisfaction at all times by providing high quality services throughout their stay. Ensures that guests receive a warm and personal welcome.
• Promotes the hotel's offer.
• Helps meet the department's quantitative targets through his/her sales efforts.
• Assist the Welcome Manager and the team in their daily tasks.
• Organises the welcomers for optimal effectiveness.
• Motivates and drives the team to attain the department's quantative targets

We offer

• Mealvouchers, eco-chèques, sport & culture chèque
• Hospitalisation and group insurance
• Employee benefit card offering discounted rates at both Accor worldwide and in Hively Hospitality network
• Learning programs through our academies
• Opportunity to develop your talent and grow within our property and across the world !

Your profile

• Caring for others and the environment around you: you contribute to making the stay of our clients irreproachable and unforgettable with your personal touch!
• Languages: French, English and Dutch

Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.