- Full-Time
- Permanent
- Rooms
- ACCOR
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ibis Styles London Ealing, London, United Kingdom
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REF24847P
Receptionist
Region
Europe and North Africa
This vacancy has now expired. Please see similar roles below...
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
Would you like to join a dynamic Team full of energy in a Vibrant 120 bedrooms Hotel Cinema Theme? Well, this role is for you then…..
We are located in uxbridge road in Ealing, 6mn walk from Ealing Broadway station/ Elisabeth Line
Overview of duties
• Welcomes guests and takes care of them from their arrival through to departure
• Contributes to guests' permanent satisfaction by providing high quality services throughout their stay
• Helps encourage customer loyalty by building friendly, personalized relationships
• Anticipates guests' needs and takes them into consideration
• Completes all tasks linked to the guest's arrival and departure in compliance with internal procedures
• Handles phone calls, Handles e-mails
• Passes information on as necessary to other departments (floor staff, technical etc) and to other members of the front-desk team
• Bar shifts and Breakfasts as per business needs
Work Experience
· Previous experience in similar role is preferable.
· Friendly, approachable with excellent customer service skills.
· Flexibility in working hours essential
· Basic IT skills
· Full training provided
Benefits include:
- Hotel and food & beverage discounts in Accor properties globally
- Discounts with key partners (e.g. Europcar, Emirates, Eurostar)
- 3 free weekend breaks per year in the UK
- Pension
Job Type: Zero hours contract
Salary: £13.16 per hour
Benefits:
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• On-site parking
• Referral programme
Schedule:
• 7.80 hour shift
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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