Receptionist

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We are seeking a professional and friendly Receptionist to join our team in AlUla, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests, clients, and colleagues. The ideal candidate will be detail-oriented, customer-focused, and highly organized, with the ability to handle multiple tasks efficiently.

• Greet and welcome visitors, guests, and clients in a professional and friendly manner
• Manage the front desk area, ensuring it remains tidy and presentable at all times
• Handle incoming phone calls, emails, and other communications, directing them to appropriate departments or individuals
• Schedule appointments and maintain calendars for executives and meeting rooms
• Assist with check-in and check-out procedures for guests
• Manage visitor logs and issue visitor badges as required
• Provide general administrative support, including data entry, filing, and document preparation
• Coordinate mail and package deliveries, ensuring proper distribution
• Assist with basic office management tasks, such as ordering supplies and maintaining inventory
• Support other departments with various administrative tasks as needed
• Ensure the security and confidentiality of guest and company information
• Stay informed about company events, staff movements, and other relevant information to provide accurate assistance to visitors and callers

• 1-2 years of experience as a Receptionist, Front Office Representative, or in a similar role
• Strong customer service skills with a friendly and professional demeanor
• Excellent verbal and written communication skills
• Proficiency in handling multiple phone lines and managing high call volumes
• Experience with property management systems (Opera preferred)
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize effectively in a fast-paced environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Fluency in English and Arabic (both written and spoken)
• Ability to maintain a calm and professional demeanor in high-pressure situations
• Flexibility to adapt to changing priorities and work schedules
• High school diploma or equivalent; additional education or certifications in hospitality or administration is a plus

experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus