- Part-Time
- Permanent
- IBIS
- Rooms
__jobinformationwidget.freetext.LocationText__
ibis London Wembley, Wembley, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF27885N
Reception Team Member full time
Region
Europe and North Africa
This vacancy has now expired. Please see similar roles below...
Join us at Accor, where life pulses with passion!
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
Do you have a passion for people? Do you enjoy meeting new faces every day? If this is the case… Then we want YOU to join our Front Office team! :)
Ibis London Wembley is looking for positive team member to support the reception team and create memorable experiences for our guests.
What will you do?
If you think talking to people is an art, and if you enjoy when no day is the same… Then this is what you could expect to do:
· Welcome the guests and consistently offer professional, friendly and engaging service.
· Contribute to guest’s satisfaction by providing high quality services with a warm and friendly approach.
· Assist guests regarding hotel facilities in an informative and helpful way.
· Review arrivals, ensure that special requests are met and service is anticipatory.
· Handle Guest concerns and react promptly, logging, notifying proper areas and ensuring the utmost satisfaction in resolutions.
· Assist in growing ALL program membership.
Your experience and skills include:
Service focused personality is essential
A little more information:
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
To ensure you can best welcome and care for our guests you will need to be fluent in English.
Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
Ready to discover more? Get in touch with us. We would love to hear from you.
One more thing…
By working at the Ibis London Wembley you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Mövenpick Hotel Jumeirah Beach, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Greet and welcome guests with confidence in a friendly manner and high standard of social skills.Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/
Reference
e7a6460b-0dcd-4d56-8a63-9bcf59945bc6
Expiry Date
01/01/0001
Salary
Location
Pullman New Delhi Aerocity, New Delhi, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
New Delhi
Job Category
Rooms
Description
JOB PURPOSEGuest Service Associate provides guest services, handles the set‐up of daily reservations and check‐in and check‐out of guests. Perform all cashier functions adhering to internal controls g
Reference
7603e2b9-0683-4955-b02f-cb7bb6382bb1
Expiry Date
01/01/0001
Salary
Location
Novotel Visakhapatnam Varun Beach, Visakhapatnam, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Visakhapatnam
Job Category
Rooms
Description
Conduct daily briefings and ensure that all pertinent information is well received by team membersManage and supervise all tasks of his/her staff to ensure that highest quality service is delivered an
Reference
b9691bb7-d177-4102-991c-72be60fd4242
Expiry Date
01/01/0001
Salary
Location
Mercure Brisbane Garden City, Upper Mount Gravatt, Australia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Australia
Job Category
Rooms
Description
Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits. We are seeking an energetic and enthusiastic Assistant Manager to ensure the smooth and effi
Reference
269d71ce-63a0-42e7-a690-df4068817105
Expiry Date
01/01/0001
Salary
Location
ibis Melbourne Glen Waverley, Glen Waverley, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Glen Waverley
Job Category
Rooms
Description
Create exceptional Guest Experience’s right across the HotelProactively & reactively respond to in-house guest priorities or requests, helping the Assistant Managers with escalated complaintsBe active
Reference
0ffca8b2-72ab-4dd8-b4cf-c275bfea1796
Expiry Date
01/01/0001
Salary
Location
ibis Bangkok IMPACT, Nonthaburi, Thailand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Nonthaburi
Job Category
Rooms
Description
•Supports the Front Office Manager / Duty Manager in all aspects of room operations, with a focus on Front Office activities and coordination with other departments during night hours.•Overseeing hote
Reference
f2024bf2-caac-49e2-9840-9d65f3678276
Expiry Date
01/01/0001
Salary
Location
ibis Bangkok IMPACT, Nonthaburi, Thailand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Nonthaburi
Job Category
Rooms
Description
Your leadership and organizational skills will be instrumental in maintaining the reputation of our property as a welcoming and guest-focused Hotel for guests attending events at the IMPACT Exhibition
Reference
b8e2b5a2-d0bd-4a1e-a52d-54fc2e974c7b
Expiry Date
01/01/0001
Salary
Location
Pullman Cairns International, Cairns, Australia
Experience Level
Entry Level
Job Schedule
Casual
Brands
PULLMAN
Job type
Permanent
Locations
Cairns
Job Category
Rooms
Description
Our Housekeeping department plays a crucial role in our hotel's success, with Room Attendants responsible for maintaining the immaculate condition of all rooms. Reporting directly to the Executive Hou
Reference
f78bed62-f63f-48f1-9003-486683ef2290
Expiry Date
01/01/0001
Salary
Location
Novotel Jakarta Mangga Dua Square, North Jakarta, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
Jakarta
Job Category
Rooms
Description
Conduct daily briefings and ensure that all pertinent information is well received by team membersManage and supervise all tasks of his/her staff to ensure that highest quality service is delivered an
Reference
e7d0a386-b94c-4190-969d-82e4090ae734
Expiry Date
01/01/0001
Salary
Location
Sofitel Wellington, Wellington, New Zealand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Wellington
Job Category
Rooms
Description
An extraordinary guest experience begins with you. As Guest Experience Manager, you will ensure a warm welcome feeling for our guests as soon as they arrive. This role is paying $32.02 per hour | Full
Reference
f28c54e9-6329-44cc-9d29-401b8a1cce55
Expiry Date
01/01/0001