- Full-Time
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- IBIS
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ibis Madrid Alcobendas, Madrid, Spain
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REF210W
Recepcionista polivalente
Region
Europe and North Africa
This vacancy has now expired. Please see similar roles below...
Si te apetece empezar una carrera en el mundo de la Hotelería, si te apasiona el contacto con la gente , si quieres un trabajo dinámico y en equipo y en el que cada día sea diferente , este es tu lugar .
Ibis Madrid Alcobendas es un hotel de 120 habitaciones situado en el Polígono industrial/Empresarial de Alcobendas, uno de los mas importantes e Europa.
En nuestro hotel tendrás oportunidad de integrarte en un equipo joven y dinámico que disfruta recibiendo a clientes de todo el mundo y haciéndoles sentir como en casa.
Cómo será tu día:
- Realizarás el check in/check out de los clientes, gestionarás las reservas, ofrecerás atención al cliente. Los imprescindibles de cualquier recepción!
- Realizarás la auditoría nocturna y el control de la facturación diaria, por lo que debes ser organizado y responsable.
- Ofrecerás un servicio excepcional en cada encuentro con el cliente y afrontarás las situaciones relativas al trato con este, ofreciéndole soluciones que satisfagan sus necesidades.
- Comunicarás el storytelling del hotel con orgullo, buscando oportunidades de venta y ofreciendo una experiencia personalizada al cliente.
- Tendrás turnos rotativos de lunes a domingo con descanso de 2 días semanales consecutivos.
- Darás apoyo al servicio de desayuno y de bar cuando sea necesario y desempeñar de manera ocasional turnos en los servicios de restauración
Cómo nos gustaría que seas:
- Una personalidad enfocada en el servicio al cliente es esencial y tener experiencia previa en este terreno seria estupendo.
- Hablar un ingles fluido es básico. Otros idiomas serán muy valorables.
- Necesitamos que seas responsable, capaz de resolver problemas, educado y con buenas dotes de comunicación.
- Autónomo pero capaz de trabajar en equipo.
- Tolerante , resistente al stress
- Creativo , nos gusta crear experiencias personalizadas para nuestros clientes y te necesitamos.
- Tarjeta HEARTIST con la que podrás obtener diversos beneficios por ser empleado de Accor, como descuentos en nuestros hoteles para tus estancias personales entre otros.
- Prima de Objetivos que puede llegar a representar un 5% de tu salario bruto anual.
- Formación ; un amplio abanico de formaciones esta a tu disposición.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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