- Full-Time
- Permanent
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
ibis budget Madrid Aeropuerto, Madrid, Spain
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REF48681F
Recepcionista polivalente
Region
Europe and North Africa
Si te apetece continuar con tu carrera en el mundo de la Hotelería, si te apasiona el contacto con la gente, si quieres un trabajo dinámico y en equipo y en el que cada día sea diferente , este es tu lugar .
Ibis budget Madrid Aeropuerto es un hotel de 156 habitaciones situado cerca del aeropuerto Adolfo Suárez Barajas, IFEMA y Estadio Civitas Metropolitano.
Cómo será tu día:
- Realizarás el check in/check out de los clientes, gestionarás las reservas, ofrecerás atención al cliente. Los imprescindibles de cualquier recepción!
- Realizarás la auditoría nocturna y el control de la facturación diaria, por lo que debes ser organizado y responsable.
- Ofrecerás un servicio excepcional en cada encuentro con el cliente y afrontarás las situaciones relativas al trato con este, ofreciéndole soluciones que satisfagan sus necesidades.
- Comunicarás el storytelling del hotel con orgullo, buscando oportunidades de venta y ofreciendo una experiencia personalizada al cliente.
- Tendrás turnos rotativos de lunes a domingo con descanso de 2 días semanales.
- Entre los turnos distinguimos: Mañana, Desayuno, Tarde y Noche. Siempre serán las 8 horas consecutivas.
Cómo nos gustaría que fueras:
- Una personalidad enfocada en el servicio al cliente es esencial y tener experiencia previa en este terreno sería estupendo ¡aunque no imprescindible!
- Dotes comunicativas. Se valorarán otros idiomas.
- Necesitamos que seas responsable, capaz de resolver problemas, educado y con buenas dotes de comunicación.
- Autónom@ pero capaz de trabajar en equipo.
- Tolerante, resistente al estrés.
- Creativ@, nos gusta crear experiencias personalizadas para nuestros clientes y te necesitamos.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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