- Full-Time
- Permanent
- IBIS
- Rooms
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ibis Cancun Centro, Cancún, Mexico
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REF1016H
RECEPCIONISTA
Region
Americas
- Somos mucho más que un líder mundial. Te damos la bienvenida tal como eres y puedes encontrar un trabajo una marca que coincida con tu personalidad.
Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo le dé propósito a tu vida, para que, durante tu viaje con nosotros, puedas seguir explorando las posibilidades ilimitadas de Accor.
Al unirte a Accor, cada capítulo de tu historia es suyo para escribir y juntos podemos imaginar la hospitallidad del mañana. Descubre la vida que te espera en Accor, visita https://careers.accor.com/
¡Las primeras impresiones son todo! Como Recepcionista, cuidará de los huéspedes desde el momento en que llegan hasta su partida, asegurándose de que tengan una experiencia memorable con nosotros.
- Realizarás el check in/check out de los clientes, gestionarás las reservas, brindarás atención al cliente.
- Realizarás la auditoría nocturna y el control de la facturación diaria, por lo que debes ser organizado y responsable.
- Ofrecerás un servicio excepcional en cada encuentro con el cliente y afrontarás las situaciones relativas al trato con este, ofreciéndole soluciones que satisfagan sus necesidades.
- Realizaras manejo de efectivos y tarjetas bancarias.
- Realizar atención telefónica, siguiendo los padrones de la red y de la unidad.
- Apoyo en puntos de venta como restaurante.
Habilidades:
- Una personalidad enfocada en el servicio al cliente es esencial y tener experiencia previa en este terreno sería fantástico ¡aunque no imprescindible!
- Dotes comunicativas. Se valorarán otros idiomas.
- Necesitamos que seas responsable, capaz de resolver problemas, educado y con buenos puntos de comunicación.
- Autónom@ pero capaz de trabajar en equipo.
- Tolerante, resistente al estrés.
- Creativ@, nos gusta crear experiencias personalizadas para nuestros clientes y te necesitamos.
- Tarjeta de Beneficios para colaboradores que ofrece tarifas con descuento en Accor en todo el mundo
- Programas de aprendizaje a través de nuestras Academias
- Oportunidad para desarrollar su talento y crecer dentro de su hotel y en todo el mundo!
- Capacidad para hacer diferencia en la comunidad local a través de nuestras actividades de Responsabilidad Social Corporativa, como Planet 2
Diversidad e Inclusión para Accor significa recibir a cada uno y respetar sus diferencias, dando prioridad solamente a las cualidades y habilidades. Nuestro objetivo es proporcionar empleo con propósito, en una cultura inclusiva, ofrecer excelentes condiciones laborales y promover el desarrollo de todas las personas, incluyendo a las personas con discapacidad. No dude en informarnos de cualquier necesidad específica que tenga para que podamos tenerla en consideración.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
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