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Raffles Hotel Le Royal, Phnom Penh, Cambodia

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REF67631L

Management Trainee for Butler

Region

Luxury & Lifestyle


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

We are seeking a highly motivated and organized Management Trainee for Butler to join our prestigious hospitality team in Phnom Penh, Cambodia. This entry-level position offers an exciting opportunity to learn and grow in the luxury service industry while developing essential leadership skills.

  • Assist in managing daily operations of the butler service department
  • Learn and implement high-end hospitality standards and protocols
  • Coordinate with other departments to ensure seamless guest experiences
  • Support senior butlers in providing personalized services to VIP guests
  • Participate in training programs to develop butler skills and knowledge
  • Help maintain inventory of supplies and equipment
  • Contribute to the development of service improvement initiatives
  • Assist in scheduling and coordinating butler team activities
  • Learn to handle guest requests and complaints professionally and efficiently
  • Support the implementation of health and safety procedures

Qualifications

  • Bachelor's degree in Hospitality Management, Business Administration, or related field
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Keen attention to detail and problem-solving skills
  • Basic computer proficiency, including MS Office suite
  • Knowledge of hospitality industry standards and etiquette
  • Understanding of luxury service principles
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Fluency in English; knowledge of other languages is a plus
  • Internship or part-time work experience in hospitality or customer service is preferred
  • Willingness to learn and adapt to new challenges in a fast-paced environment
  • Professional appearance and demeanor

Additional Information

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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