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  1. Full-Time
  2. Permanent
  3. PULLMAN
  4. Rooms

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PULLMAN PULLMAN ZAGREB CITY ISLAND, Zagreb, Croatia

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REF771K

recepcionist

Region

Europe and North Africa

This vacancy has now expired. Please see similar roles below...


Job Description

- Welcome all guests as soon as they arrive with care, attention and a personalized approach

- Carry out all operations concerning guest’s arrival and departure and ensuring proper billing and charging of all accounts

- Inform guests about formalities and any special conditions relating to their stay and the services available

- Handle and follow up on all guest requests in an efficient and satisfying manner

- Proactively anticipate guests needs and look for suitable solutions

- Be knowledgeable of the facilities, services and events offered by the hotel and the surrounding area

- Actively contribute to the qualitative and quantitative targets of the department, including by upselling and cross-selling hotel services


Qualifications

high school diploma, knowledge of English language

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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