Public Area Supervisor

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

What you will be doing:

• Responsible for the cleanliness of hotels public areas including hotel exteriors.
• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
• Train and inspect the performance of assigned public area attendants ensuring that all procedures are completed as per the hotel's operating standards and that they are informed daily about priorities
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Keep records of special cleaning and maintenance up to date.
• Establish cleaning programs to maintain top cleanliness and hygiene standards.
• Ensure emergency procedures are followed strictly.
• Ensure health and safety as well as hygiene rules are strictly followed.
• Perform any other reasonable duties as required by the department head at all time.
• Ongoing training, coaching and development of Colleagues to impact overall departmental morale
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Required experience/skills/years in this role:

• Minimum of 1-year experience in a supervisory capacity in a hotel Housekeeping environment 
• Good knowledge in Microsoft Office. 
• Experience with Hotel Property Management System. 
• Good knowledge of HSK equipment & machinery 
• Proven training skills. 
• Good business practice. 
• People management knowledge. 

Your team and working environment:

• Our commitment to Diversity & Inclusion:
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.