Pool Bar Supervisor

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• • Actively promotes the use of up selling techniques within the outlet to exceed guest expectations and increase revenue.
  • In absence of a Manager or Assistant Manager takes responsibility of operational issues.
  • Monitor quality of food and beverage products in every order.
  • Use a hands-on approach to train and develop employees, demonstrate team building, and lead by example.
  • Conducts Equipment and Beverage inventories and ensures no variances in beverage inventories.
  • Updating and presenting daily outlet specific financial reports
  • Check on employees' discipline, grooming standards and punctuality
  • Check on guests' satisfaction levels and properly handle feedback and follow-up
  • Perform opening and closing duties as assigned.
  • Assist in employees' development, counselling and resolving staff conflict.
  • Report any complaints, incidents or any other irregularities to Management.
  • Ensure that operating equipment is maintained and service and storage areas are kept safe and clean.
  • Help minimize waste, minimize breakages and mishandling of supplies and equipment's.
  • Practices Sustainability guidelines in the outlet as directed by the management.
  • Carry out light cleaning and maintenance of the pantry area.
  • Monitor quality of food and beverage products in every order.
  • Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager, driving Trainings/ INES.
  • To motivate, coach and project a positive attitude at all times.
  • Help manage employee's performance appraisals and performance logs.
  • Able to account and handle cash effectively, efficiently, with integrity and follow established and proper accounting procedures.
  • Carry out any other duties as and when assigned by the Management of the Hotel.
  • Assist other Food & Beverage Outlets in their operations within peak times when needed.
  • Assist the Assistant Manager/Restaurant Manager to initiate ideas/projects for revenue maximization.
  • Understand the Goals/Targets set by the Management for the Outlet and work towards achieving it.

- Excellent reading, writing and oral proficiency in English
- Strong communication skills; the ability to multitask; proven management/supervisory experience; extensive wine and cuisine knowledge; computer proficiency.
- Courteous and helpful to colleagues and guests
- Experienced in all aspects of restaurants service
- Must be well-presented and professionally groomed at all times
- Excellent leader and trainer with solid motivational and teamwork skills
- Attention to detail and strong interpersonal skills to deal with diverse staff and team from other outlets/departments
- Able to perform all the tasks accurately and efficiently

Swissotel Al Murooj Dubai, a Resort-style hotel cleverly combining hotel and apartment-style accommodations at the heart of Dubai’s city center.