1. Full-Time
  2. Permanent
  3. Engineering & Maintenance
  4. Accor







Luxury & Lifestyle

Company Description

Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Job Description


Diagnose, maintain, and repair plumbing systems within the hotel. Ensure good relationships with internal and external customers. Ensure hotel fixtures and fittings are maintained in a safe condition and act when any unsafe situations arise. Perform special projects and other responsibilities as assigned by supervisor.

What is in it for you:

  • Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
  • Ignite your skills with our cutting-edge Academies for rapid professional growth.
  • Cultivate your talents and watch your career flourish, locally and globally.
  • Drive change through impactful Corporate Social Responsibility activities.
  • Immerse yourself in a vibrant work environment with extraordinary colleagues.
  • Join us on a direct path to success as we skyrocket to new heights!

Key Responsibilities: 

  • Attend Daily Briefings and Room Checks: Participate in daily briefings and conduct arrival/departure room checks to identify plumbing defects. 
  • Maintain Pool and Plant Systems: Regularly maintain swimming pools, hydro pools, and plants according to established schedules
  • Assist with Plumbing Defects: Provide assistance with plumbing-related defects and address general maintenance requests as needed.
  • Oversee Preventive Maintenance: Supervise major preventive maintenance tasks across various areas of the facility.
  • Plan and Procure Materials: Plan and procure materials required for major preventive maintenance activities.
  • Document Completed Tasks: Maintain detailed records of all completed tasks and materials used during maintenance activities.
  • Emergency Standby: Be on standby for emergency maintenance jobs after midnight as required.
  • Maintain Cleanliness and Assist During Emergencies: Ensure cleanliness in work areas and provide assistance during emergencies as necessary.
  • Perform Emergency Repairs: Perform emergency repairs, maintain tools, and order necessary supplies to ensure operational efficiency.
  • Respond to Fire Alarms: Respond to fire alarms promptly and maintain accurate fire safety records.


  • Education & experience:High school diploma or equivalent; completion of a plumbing apprenticeship program preferred. Minimum of three years of experience in plumbing or related field.
  • Certification: Valid plumbing license or certification as required by local regulations.
  • Skills: Proficiency in reading blueprints and technical drawings, strong problem-solving abilities, and familiarity with plumbing tools and equipment.
  • Knowledge: Understanding of plumbing codes, regulations, and safety practices.
  • Physical Ability: Ability to perform physical tasks such as lifting heavy objects, working in confined spaces, and standing for extended periods.
  • Communication: Effective communication skills, both verbal and written, to interact with clients, colleagues, and supervisors.
  • Attention to Detail: Precision and accuracy in installation, repair, and maintenance tasks.
  • Adaptability: Ability to work in various environments, including residential, commercial, and industrial settings.
  • Customer Service: Commitment to providing excellent service and addressing customer needs professionally and courteously.

Additional Information

​​​​​Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

About Mantis Collection: Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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