People & Culture Specialist (M/F/X)

Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia  in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine- dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express. Follow the journey at @orientexpress on Instagram or visit the website at www.orient-express.com. 

About Orient Express La Minerva

Considered as the beloved capital of the Orient Express legend, Rome is the first Orient Express hotel, La Minerva, in 2025. Orient Express has entrusted the interior architecture and artistic direction of the hotel Hugo Toro. The former Palazzo Fonseca is a sumptuous 17th-century palace with a huge, majestic façade. A place of memory still adorned with its Roman columns, sculptures by Rinaldo Rinaldi, a disciple of Canova, and the fascinating goddess Minerva. At the end of 2024, a new décor and interior inspired by the Roman domus and the riches of the "Eternal City" will be revealed with a new touch of contemporary elegance.

Reporting to the People & Culture Manager, The People & Culture Specialist  will focus on HR administration and assist in other HRtopics  talent acquisition to on/offboarding, talent management.. The role is central in managing end-to-end HR operations,  — allwith an unwavering commitment to our luxury standards and guest service excellence.  ​

HR Administration & Support​

• Manage and maintain all HR records and personnel files (digital and physical).​

• Administer the full employee lifecycle documentation, from offer letters and onboarding paperwork to contract amendments and offboarding records.​

• Support the onboarding process by preparing new hire packets, coordinating first-day logistics, and ensuring all initial paperwork is complete.​

• Conduct HR briefing to new employees to make them aware of our P&C programs (ALL Heartists, EoE, etc) and internal procedures. ​

• Assist with compliance checks, ensuring all administrative practices adhere to Italian labor laws and internal guidelines.​

• Manage staff extra/on call requests. ​

Leave & Absence Management​

• Monitor and maintain accurate records of employee holidays, sick leave, permits, and other absences. ​

• Ensure employees plan and utilize their annual holiday and permit entitlements within the year.​

• Proactively follow up with staff and managers to track leave balances and avoid unused accruals.​

• Liaise with HR Admin team to ensure accurate leave tracking. ​

Talent Acquisition & Talent Management ​

• Participate and coodinate full life-cycle recruitment process for hotel positions. Use and master the Application Tracking System (Smartrecruiter) and the follow up tracking files, as well as ensure GDPR compliancy. ​

• Organize training sessions collaborating with the L&D teams, external providers, and Arsenale HSE team; provide administrative support for performance management cycles. ​

• Foster employee retention, wellbeing initiatives and internal communications about these initiatives.​

• Master’s degree in Human Resources or related field.  ​
• At least two years in a HR role within luxury hospitality. ​
• Good knowledge of HR administration.
• Excellent interpersonal andcommunication skills.
• Fluent in Italian and English.​
• Proficiency with HR systems andtools and MS Office.

• A competitive package  

• Staff Cantine

• ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide. 

• Learning & development: Opportunity to develop your talent and grow within your property and across the world!  

• Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.