People and Culture Manager

Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today’s hyper-connected global nomads. Part of Accor Group, these vibrant, enterprising hubs are where guests can seize opportunities, seamlessly conduct business, explore, take time for personal wellbeing and make connections.
Pullman Tbilisi Axis Towers located in the landmark building of the highest towers in the city, is the first upscale hotel by Accor group in the capital of Georgia.
Opened in June 2022, Pullman hotel features 218 rooms, 2000 m2 of banqueting facilities, Restaurant and Bar on the top floors, as well as luxurious spa. Offering best-in-class room comfort, creative approach for meetings and events, fitness facilities and fresh, innovative culinary concepts, Pullman Tbilisi Axis Towers aims to become the preferred choice for business and leisure travelers. We want to create a business we can be proud of, and our Heartists are central to this goal. So, to make this happen, we need people who are open-minded, forward thinking and have the drive to serve others from the heart, with curiosity and inventiveness. Pullman is your playground. Play to your strengths and be part of an exciting journey.

The People and Culture Manager will be responsible for overseeing all aspects of Human Resources operations within the property, ensuring alignment with corporate strategy, legal requirements, local labor law, and brand standards, while fostering a culture of engagement, excellence, and luxury service. People and Culture Manager’s responsibilities and essential job functions include but are not limited to the following:

• Plan, direct, and manage all Human Resources functions within the property, including payroll, administration, recruitment, training, development, and internal communications.
• Ensure the achievement of Objectives on a Monthly, Quarterly and Yearly basis.
• Prepare, manage and implement Departmental budget, guidelines, policies and procedures in compliance with corporate direction and applicable labor laws.
• Ensure effective communication between management and talents, promoting transparency, alignment, and engagement across the property.
• Maintains a forward-thinking mindset to achieve the department and overall property goals.
• Be an inspiration to all hotel colleagues to achieve luxury levels of performance.
• Serve as a role model for Brand Standards and company values at all times.
• Demonstrate a strong commitment to service excellence to both guests and colleagues through the effective implementation and delivery of Pullman Core Standards.
• Lead recruitment, scheduling, training, and development of talent, including coaching, performance management, counseling, problem resolution, and disciplinary processes.
• Actively participate in the planning and execution of departmental, divisional, and hotel-wide recognition and engagement initiatives.
• Drive high levels of colleague engagement by leading action planning initiatives based on Employee Engagement Survey results, ensuring continuous improvement across the organization.

• Minimum of 3 years’ experience in a similar Human Resources role within the hospitality industry; experience in an international hotel chain is considered a strong advantage.
• University degree in Human Resources, Business Administration, or a related discipline.
• In-depth knowledge of Georgian labor legislation and employment best practices.
• Experience in HR administration systems and attendance management; familiarity with SelfHR is an advantage.
• Proficient in Microsoft Office.
• Ability to handle confidential information with professionalism and integrity.
• Positive attitude, willingness to work both independently and as part of a team.
• Fluency in Georgian and English, both written and verbal.

Does this sound like you? Apply now and help make Pullman Hotels & Resorts an exciting and innovative place to be.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS

The application/CV/resumé you submitted may contain personal data, including special categories of personal data.

The controller responsible for the processing of your personal data is Pullman Tbilisi Axis Towers Hotel.

Please be informed that Pullman Axis Towers Tbilisi Hotel processes your personal data for the purpose of assessing your suitability for the vacancy, for establishing a contractual/employment relationship, and in accordance with the requirements and processing principles of the Law of Georgia on Personal Data Protection.

By submitting the application/CV/resumé, the candidate consents to their personal data being processed for the purpose of determining their suitability for other existing and future vacancies.

The submitted application will be stored for no longer than 2 years, and in the event the candidate is hired for the relevant position, for the duration of the contractual/employment relationship.