People & Culture Supervisor

Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

People & Culture Supervisor 

As the People & Culture Supervisor, you will be responsible for overseeing the daily People & Culture operations and supporting the People & Culture Director in managing the People & Culture functions. This role involves supervising the recruitment process, employee relations, training and development, payroll administration, and compliance with labor laws. You will play a key role in ensuring People & Culture policies are followed and assist in developing a positive and productive work environment.

What is in it for you:

• Engage in conservation efforts and help preserve wildlife.
• Enjoy sustainable adventures with exclusive rewards.
• Celebrate locality and heritage in a vibrant community.
• Advance your career with global development opportunities.
• Drive change through impactful social initiatives.
• Collaborate with a passionate, innovative team.

Key Responsibilities:

• Recruitment & Onboarding: Assist in managing the recruitment and selection process, including job postings, resume screening, and interview coordination; supervise onboarding processes to ensure new employees are smoothly integrated into the company; and conduct orientation sessions for new hires, ensuring all necessary paperwork is completed.
• Employee Relations: Address employee concerns and provide guidance on People & Culture policies and procedures; assist in resolving workplace issues to promote positive employee relations and manage disciplinary actions when necessary; and serve as a point of contact for People & Culture-related matters, escalating issues to the People & Culture Director as needed.
• Training & Development: Support the implementation of employee training and development programs
• People & Culture Policies & Compliance: assist in auditing People & Culture practices to confirm legal compliance and best practices; and maintain current knowledge of employment laws and regulations.
• Payroll & Benefits: Oversee payroll processing to ensure accuracy and timeliness; administer employee benefits programs, including health insurance, leave policies, and other perks; and assist employees with inquiries related to payroll, benefits, and compensation.
• Performance Management: Assist in managing the performance appraisal process to ensure timely feedback and evaluations and support the development and implementation of performance improvement plans as needed.
• People & Culture Reporting & Documentation: Maintain accurate employee records, including attendance, leave balances, and disciplinary actions, and prepare and present People & Culture reports on turnover rates, recruitment progress, and employee satisfaction data.
• People & Culture Team Support: Supervise People & Culture assistants by providing guidance and support in their daily tasks; coordinate People & Culture team activities to ensure a smooth workflow within the department; and assist the People & Culture Director in implementing People & Culture projects and initiatives.

• Education: Diploma degree in Human Resources, Business Administration, or a related field.
• Experience: Minimum of 1-2 years of experience in People & Culture.
• Skills: Excellent interpersonal and communication skills for effective collaboration with employees at all levels; strong problem-solving and conflict-resolution abilities; proficiency in People & Culture software, payroll systems, and Microsoft Office Suite; and attention to detail, organizational skills, and capacity to manage confidential information.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

About Mantis Collection: Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES