People and Culture Manager

LIVE IN STYLE AT PREMIER RESIDENCES PHU QUOC EMERALD BAY

Located at Kem Beach – one of the top 100 most beautiful beaches in the world, Premier Residences Phu Quoc Emerald Bay is the perfect resort for families, couples and groups of friends who are looking for excitement and creativity. The resort is located only 25-minute drive away from Phu Quoc International Airport and 40-minute drive away from the center of Duong Dong Town.

At Premier Residences Phu Quoc Emerald Bay, guests can truly “Live in Style” – from staying at a diverse system of accommodations with 752 youthful and modern-designed units offering expansive view looking over the emerald sea, to immerse into the delightful culinary experiences and lifting spirits with astonishing recreational activities.

Aiming to become the entertainment hub of the Southern region of Phu Quoc, Premier Residences Phu Quoc Emerald Bay offers a variety of colorful recreational activities for guests, helping to bring people closer together. The resort is a perfect blend of modern resort style and unique experiences, leaving a fascinating impression on travelers during their journey to the “pearl island”.

This position is responsible for developing and implementing HR policies and practices to support hotel operations. This role partners with management on strategic workforce planning, compensation & benefits, training and development, budgeting, and employee relations. The position also leads performance management, talent development, and fosters a strong workplace culture aligned with the hotel’s strategic goals.

-  Prepare, implement and compile data for monthly reporting.

-  Set periodical People & Culture and training budget & forecast.

-  Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

-  Formulate and implement policies, procedures and standards pertaining to talent and culture administration, compensation and benefits, employee welfare, safety and health, employee communication, industrial relations, training and development, performance management and career development in accordance with national, industry standards, laws and customs, and ensuring that they are complied with by other departments.

-  Oversee the administrative activities of payroll, benefits, legal compliance and employment law.

-   Develop and propose plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel is correctly staffed according to the projected level of business.

-   Liaise with employment agencies and other sources for the recruitment of management employees. Interview, assess and evaluate prospective employees.

-   Formulate and recommend a sound wage and salary system, which facilitates the attracting and retaining of staff.

-   Identify, prioritize and meet short and long term training and development needs of the Hotel.

-   Review the recommendations of staff promotions and career development by respective Executive Committee/Department Heads for the General Manager’s approval.

-  Represent the Hotel in collective bargaining and contacts with labour organizations and employee representations.

-   Prepare succession plan for the potentials for middle and senior management level with the department/division heads and General Manager.

-  Oversee the Hotel’s staff facilities including staff locker rooms, rest rooms and staff house,

-  Direct the Hotel’s employee events, social and recreational activities as well as employee recognition programs.

-  Act as an internal consultant in providing advice and guidance in the management and resolution of grievance and disciplinary issues.

-  Maintain confidentiality of sensitive matters/issues.

-  Ensure compliance with local health and safety regulations.

1. Required Skills

-  Strong leadership, interpersonal and negotiation skills

-  A strong understanding of labor and employment law

-  Excellent communication and customer contact skills

-  Results and service oriented with an eye for details

-  Ability to multi-task, work well in stressful & high-pressure situations

-  A team player & builder

-  A motivator & self-starter

-  Well-presented and professionally groomed at all times

-  Excellent reading, writing and oral proficiency in English language

-  Proficient in MS Excel, Word, & PowerPoint

-  Proficient in both Vietnamese and English communication

2. Qualifications

Bachelor’s Degree in Human Resources Management/ Hotel Management  

Experience: Minimum 2years of Human Resources Management experience

Please contact us via email: tuyen.chau@accor.com