People & Culture Manager

Portaluna, a Morgans Originals Hotel

Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.

This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.

The People & Culture Manager plays a pivotal role in shaping the hotel’s culture, team experience, and operational success. From the pre-opening phase through day-to-day operations, this role leads all human resources functions with a focus on recruitment, learning and development, employee engagement, and compliance.

As a key member of the leadership team, the People & Culture Manager champions Ennismore’s brand values, ensuring a people-first approach is embedded across every level of the hotel. This role is ideal for someone passionate about building high-performing teams and cultivating a work environment rooted in creativity, inclusivity, and authenticity.

What you’ll do...

Pre-Opening Responsibilities

• Develop and implement HR policies and procedures tailored to Ennismore’s lifestyle brand and aligned with local labor laws.

• Lead recruitment efforts to attract and onboard a high-caliber team that embodies the brand's culture and values.

• Design and deliver onboarding and training programs to immerse new hires in Ennismore’s service philosophy and standards.

• Establish performance management systems, employee engagement initiatives, and continuous learning frameworks.

• Collaborate with leadership to define the organizational structure, succession planning, and workforce planning strategies.

• Inspire and lead the People & Culture team to deliver proactive, high-impact support across all HR functions.

Operational Responsibilities

• Manage full-cycle recruitment, retention strategies, and talent development to ensure a skilled, engaged workforce.

• Oversee employee relations, compensation and benefits, payroll, and regulatory compliance with discretion and accuracy.

• Drive diversity, equity, and inclusion initiatives throughout the hotel.

• Champion continuous learning by providing ongoing training and professional development opportunities for all levels.

• Maintain high employee engagement through effective communication and cultural programming.

• Manage colleague accommodation logistics to ensure comfort, safety, and adherence to company standards.

• Oversee grooming standards and uniform policies in line with Ennismore’s lifestyle brand image.

• Collaborate with Facilities to ensure safe, comfortable, and brand-consistent workspaces and common areas.

• Provide coaching and support to the People & Culture team, aligning efforts with operational goals and team wellbeing.

• Perform other tasks and responsibilities as assigned by the hotel leadership team.

Brand & Culture Contribution

• Act as the cultural guardian of the property, ensuring all people practices reflect Ennismore’s creative, inclusive, and people-first ethos.

• Engage and empower employees to serve as authentic brand ambassadors inside and outside the property.

• Promote a workplace culture that blends innovation, empathy, and community connection.

What we’re looking for…   

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Minimum 5 years of progressive HR experience in the hospitality industry, with pre-opening experience highly preferred.

• Strong knowledge of Egyptian labor laws, employment regulations, and HR best practices.

• Proven ability to lead, coach, and develop diverse teams in a fast-paced, dynamic environment.

• Excellent interpersonal, communication, and conflict-resolution skills.

• Fluent in English and Arabic; additional languages are a plus.

• Passion for people, culture, and creating meaningful employee experiences.

What’s in it for you...

• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture