People & Culture Generalist

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Chicago, Millennium Park

Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is a leader in Food & Beverage in the city, with the newly launched partnership with Richard Sandoval Hospitality for our multi-million dollar pan Latin restaurant and tequila bar, Toro. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 84 newly renovated rooms and Fairmont Gold Lounge, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

The Talent & Culture Assistant Manager at Fairmont Chicago, Millennium Park is responsible for supporting the daily operations of the HR department, ensuring the delivery of genuine, efficient, and Talent & Culture services. This role covers all major HR functions including recruitment, employee relations, health & safety, compensation & benefits, compliance, and training - with an emphasis on building a positive workplace culture that reflects the Fairmont’s Brand and Culture Standards.

Job Responsibilities:

• Support the end-to-end recruitment process, including job postings, screening, interview coordination, and creating offer letters
• Assist in coordinating the onboarding and orientation programs to ensure a consistent and high-quality employee experience
• Serve as a first point of contact for employee inquiries
• Assist with planning employee engagement initiatives, recognition programs, and team events.
• Maintain accurate and confidential employee files and HR systems in accordance with legal and brand standards.
• Ensure compliance with all local labor laws, health and safety requirements, and internal policies
• Support benefits administration, time-off tracking, and employee status changes
• Serve as the primary point of contact for all worker’s compensation cases and aid in the coordination of return-to-work programs in partnership with department managers
• Monitor incident trends and support proactive workplace safety measures in collaboration with relevant departments
• Promote a culture of respect, professionalism, and hospitality through ongoing communication and support
• Design and lead employee engagement initiatives, events, and celebrations throughout the hotel
• Act as a trusted advisor to employees and leadership on HR-related issues
• Other Human Resources duties, as assigned

Your experience and skills include:

• Bachelor’s degree in Human Resources, Hospitality Management, or related field preferred.
• 1-3 year of experience in human resources or luxury hotel/high-end hospitality setting preferred
• Knowledge of Human Resources operation, policies, and procedures required
• Excellent interpersonal and communication skills
• Ability to prioritize work in an environment with multiple interests
• Ability to handle complex and confidential information with discretion
• Competency using a variety of computer software
• Ability to communicate both verbally and written in English
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from managers, clients, customers, and vendors
• Ability to possess a high level of professionalism and integrity while maintaining confidentiality

Compensation: $28.00-$31.00 per hour

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

Our Values

• Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
• Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
• Belonging: We celebrate our differences. We support each other and we always stand together.
• Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
• Integrity: We build trust through mutual respect and being authentic.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

All your information will be kept confidential according to EEO guidelines.