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  1. Full-Time
  2. Permanent
  3. MERCURE
  4. People & Culture

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Mercure Kuala Lumpur Trion, Kuala Lumpur, Malaysia

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REF84241S

People & Culture Coordinator

Region

MEA SPAC


Company Description

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. 

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.

*Positions are open for Malaysians & Permanent Resident only.


Job Description

We are seeking an enthusiastic and detail-oriented People & Culture Coordinator to join our dynamic team in Kuala Lumpur, Malaysia. As a key member of our People & Culture department, you will play a crucial role in supporting our organization's human resources functions and fostering a positive workplace culture.

  • Serve as the first point of contact for employee inquiries, providing friendly and professional assistance
  • Support the execution of employee engagement initiatives, celebrations, and recognition programs
  • Assist in the onboarding process for new hires, ensuring a smooth and welcoming experience
  • Coordinate and help organize monthly celebrations and communication campaigns
  • Manage employee files and documentation in compliance with company standards and local laws
  • Support payroll preparation through timesheet auditing and related documentation
  • Maintain accurate and up-to-date HR systems and reports
  • Assist in the preparation of departmental correspondence, forms, and internal communications
  • Coordinate interview scheduling, candidate communication, and pre-employment documentation
  • Support the full onboarding process, including preparation of offer letters and orientation materials
  • Maintain accurate recruitment tracking and applicant data
  • Collaborate with the People & Culture team to continuously improve employee experience
  • Assist in implementing and promoting company culture initiatives
  • Support sustainability and social responsibility programs as part of the organization's commitments

Qualifications

  • 1 year of experience in Human Resources, preferably in a hotel or related industry
  • Bachelor's degree in Human Resources, Business Administration, or related field (preferred)
  • Strong organizational and communication skills with a high attention to detail
  • Proficiency in Microsoft Office Suite; experience with HRIS systems is a plus
  • Knowledge of local labor laws and regulations in Malaysia
  • Excellent interpersonal skills with the ability to maintain confidentiality and discretion
  • Demonstrated ability to multitask and work efficiently in a fast-paced environment
  • Strong problem-solving skills and ability to take initiative
  • Collaborative mindset with excellent teamwork abilities
  • Flexibility to work various shifts, including weekends and holidays as needed
  • Ability to communicate effectively in English, both verbally and in writing
  • Customer-focused approach with a passion for creating meaningful connections
  • Adaptability and willingness to learn and grow within the role
  • Fresh graduate are welcome to apply

Additional Information

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US