- Full-Time
- Permanent
- FAIRMONT
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Fairmont Chateau Lake Louise, Lake Louise, Canada
__jobinformationwidget.freetext.ExternalReference__
REF64824X
Outlet Supervisor/Sommelier
Region
Luxury & Lifestyle
Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!
The Fairmont Chateau Lake Louise is seeking a dynamic Restaurant Supervisor/Sommelier. This position is ideal for the individual who aspires to lead our front-of-house team across multiple outlets and serve as our in-house wine authority. You will ensure world-class service flows while working alongside our beverage director in curating and elevating our wine program (500+ labels) to enhance every guest’s dining experience.
Pay Rate: $26.87
Job Duties Include:
- Display an active presence in our dining rooms and public areas interacting with guests and colleagues
- Execute proper wine service techniques (opening, decanting, serving at ideal temperatures, and correct glassware)
- Recommend food and wine pairings to guests; train and empower servers to make informed suggestions
- Foster ongoing professional development, growth, and satisfaction of all Food & Beverage colleagues—providing feedback, coaching, and formal training on service excellence and wine knowledge
- Cellar Management: Conduct daily inventory reconciliation of wine sales and place timely re-orders, continuously monitor cellar conditions (temperature, humidity, security), and perform monthly inventory audits of a 500+ label collection.
- Monitor resources ensuring the tools are available to deliver the service our guests expect
- Ensure the ongoing professional development, growth, and work satisfaction of all colleagues
- Ensure all financial reporting is maintained and accurate (billing, payroll etc.)
- Monitor and manage labour costs and expenses daily with a focus on meeting and improving on month end targets
- Ensuring that the outlet(s) maintain a first class and positive visual impact, including ambiance, cleanliness, orderliness, decor and service flows
- Set a positive example for Food & Beverage colleagues through exemplary dress, grooming and self-discipline in addition to monitoring colleague performance in these areas
- Inspect Food & Beverage uniforms, menu selection, cutlery, linen, china, and glassware & equipment/tools on a regular basis. To ensure they are clean, well maintained and consistent for each outlet
- Minimum of two years of Food and Beverage experience, in a fast-paced environment. Post-Secondary Degree in Hospitality or Food and Beverage Management is an asset
- Sommelier certification (e.g., Certified Court of Master Sommeliers, WSET 3) or equivalent wine education/experience
- Previous Food and Beverage Leadership experience.
- Displays high initiative and requires minimal supervision and direction.
- Ability to maintain high service levels under pressure
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com
Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Novotel Sunshine Coast Resort, Sunshine Coast, Australia
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Sunshine Coast
Job Category
Food & Beverage
Description
As Food and Beverage Coordinator, you'll help maintain our exceptional standards in food quality, guest experience, hygiene, and cost control, supporting our food and beverage team to deliver outstand
Reference
a3d04b77-0390-4115-99db-244125db18b9
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Château Frontenac, Québec City, Canada
Experience Level
Mid-Senior Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Québec City
Job Category
Food & Beverage
Description
Offrir un service courtois et chaleureux en tout temps, répondre à l'appel, et accueillir les clients dans sa section en se présentant.Monter sa section, vendre des apéritifs lorsque cela est nécessai
Reference
f8a0e46e-aeeb-46e4-a0e9-bc1c274649d1
Expiry Date
01/01/0001
Salary
Location
Fairmont Chateau Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Lake Louise
Job Category
Food & Beverage
Description
Our Guide's Pantry outlet provides prompt, professional and efficient service, offering fresh daily baked goods, gourmet sandwiches, salads, hot food, soups, decadent desserts and a range of hot and c
Reference
c9297b10-979f-4ddd-ae4a-b6484bf2433c
Expiry Date
01/01/0001
Salary
Location
NOVOTEL AMIENS PÔLE JULES VERNE, BOVES
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
France
Job Category
Food & Beverage
Description
Nous recherchons pour notre hôtel Novotel Amiens Pôle Jules Verne à Boves un Serveur F/H, en [contrat] à [statut], à partir du 19 mai 2025. Vous avez commandé un poste de serveur dans un établissemen
Reference
KWLVV139
Expiry Date
01/01/0001
Salary
Location
Raffles Hotel Le Royal, Phnom Penh, Cambodia
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Phnom Penh
Job Category
Food & Beverage
Description
We are seeking an innovative and experienced Director of Food & Beverage to join our team in Phnom Penh, Cambodia. As a key member of our leadership team, you will oversee all aspects of our food and
Reference
aa835b83-4950-4c83-91ce-ef0b594e064c
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Centre Bercy, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Paris
Job Category
Food & Beverage
Description
Nous vous proposons le challenge suivant… Orchestrer la salle et le room service sur les shifts du petit déjeuner et du midiAssurer une bonne organisation du service et une affectation des collaborate
Reference
35e4efc7-3c22-409b-b2e9-c2b833601e61
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Centre Bercy, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Paris
Job Category
Food & Beverage
Description
Nous vous proposons le challenge suivant au sein de notre équipe Banquet …Accueillir, prendre en charge les clients dès leur arrivéeÊtre à l’écoute du client et lui apporter une réponse adaptée à sa d
Reference
5071b64e-3917-4a78-9eeb-75f8dbcf0100
Expiry Date
01/01/0001
Salary
Location
Fairmont Jakarta, Jakarta, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Jakarta
Job Category
Food & Beverage
Description
Food & Beverage Operations ManagerAs a Food & Beverage Operations Manager, you will support the team to take guest satisfaction to the next level. At Fairmont, exceptional service and flavors are the
Reference
4a98c7fa-2f11-419a-ab6f-773bb1bfe2dc
Expiry Date
01/01/0001
Salary
Location
Novotel London Tower Bridge, London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
London
Job Category
Food & Beverage
Description
What you will be doing:Assist in leading, mentoring and training the Food & Beverage Operations teamLead by exampleEnsure brand standards are maintained at all timesLiaise with the kitchen team to ens
Reference
083b9b9b-f797-4a4b-ab15-e0eb01f730d3
Expiry Date
01/01/0001
Salary
Location
Fairmont Jakarta, Jakarta, Indonesia
Experience Level
Director
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Jakarta
Job Category
Food & Beverage
Description
Director of Food & BeverageAre you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As an Director of Food & Beverage, you will strategically lead the
Reference
f7dcba13-4fb7-48ba-af34-ca0ff7e85ec2
Expiry Date
01/01/0001