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  1. Full-Time
  2. Permanent
  3. Food & Beverage
  4. ACCOR

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Pullman New Delhi Aerocity, New Delhi, India

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REF60146U

Outlet Manager

Region

MEA SPAC


Job Description

  • Takes part in inventories and manages stocks under his/her responsibility
  • Increases revenue for the point of sale through additional sales techniques
  • Is overall responsible for the financial performance of his / her outlets and puts in place promotions & offers in-order to increase the revenue and profitability of the outlet.
  • Prepares and analyses financial reports/results and implements corrective actions as necessary
  • Manages the outlet cost in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.
  • Ensures strict adherence to Outlet Internal bill settlement policy, as per the company/hotel guidelines.
  • Organizes the work for the team, including the need to multi-skill in employees for job requirements
  • Optimizes the outlets staffing as per the operations demands and if required assists other outlets requiring help & making provision for special events etc.
  • Ensures information is properly passed on to the team (briefings and debriefings with the kitchen staff etc)
  • Continuously takes initiatives to enhance and improve his/her team member’s product knowledge.
  • Takes initiative to maintain and update repeat guest history and regularly communicates the same to the team members, during outlet briefings etc.
  • Ensures prompt guest recognition on the basis of VIP list / repeat guests as per the guest history.
  • Ensures the point of sale is prepared to a high standard in order for:
  • • Taking guests' orders

    • Equipment is used correctly

  • Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations
  • Checks the quality, speed and overall efficiency of the team/waiting staff.
  • Ensures that the Back of the house service areas is maintained as per the hotel standards.

 


Qualifications

 

  • Vocational certificate to degree level, with experience in F&B and Managing a team.
  • Languages: fluent in the national language, English and a 3rd language would be a plus.
  • Minimum 2 years experience in similar capacity or at least 9 years of relevant industry experience.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

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Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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