1. Full-Time
  2. Permanent
  3. FAIRMONT
  4. Food & Beverage

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Fairmont Makati, Makati City, Philippines

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REF112528O

Outlet Manager

Region

Luxury & Lifestyle


Company Description

Fairmont Makati is a sophisticated urban retreat in the heart of Manila’s financial and commercial district, offering 280 elegantly appointed rooms and suites designed for comfort and refinement.

Nestled within Makati’s dynamic cityscape, the hotel is housed in a stunning glass tower, seamlessly blending modern luxury with timeless elegance. Guests can enjoy skyline views, personalized service, exquisite dining, indulgent spa treatments, and world-class amenities—all curated for an unforgettable stay.

Conveniently located just 12 kilometers or approximately a 15-minute drive from Ninoy Aquino International Airport, Fairmont Makati is the perfect destination for business, leisure, and sophisticated experiences in the heart of the city.


Job Description

  • Ensures quality guest service that adheres to the corporate, regional, and local standards through daily inspection of outlet functions and operations.
  • Prepares reports by ensuring they are maintained and accurate, participates in the budgeting process, and monitors Micros system.
  • Trains and develops decision-making skills, performance management techniques, and function planning abilities of colleagues.

Qualifications

  • Graduate with a Degree in Hospitality Management or any related field is an advantage.
  • A minimum of five (5) years of relevant managerial experience in a luxury hotel is an asset.
  • Service-oriented, high guest service skills, talent, knowledge, and ability to lead colleagues to excellence. 
  • Strong working knowledge of loyalty programs, Opera, and MS Office applications.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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