- Full-Time
- Permanent
- Sales & Marketing
- ACCOR
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Issy-les-Moulineaux, France
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REF6974T
OTA Account Executive F/H/X
Region
Accor HQ
Accor Tech & Digital est le moteur de la tech, des solutions digitales et de la transformation au sein du Groupe. Nos 5 000 talents s'engagent à offrir les meilleures expériences digitales et tech à nos clients, nos hôtels et nos équipes dans 110 pays, et à façonner l'avenir de l'hospitalité. Accor Tech & Digital, des métiers où l’intelligence est d’abord humaine
L'OTA Account Executive a pour mission de mettre en œuvre un plan d'action stratégique visant à générer une croissance durable pour Accor et ses hôtels. Pour cela, le plan d'action doit contribuer à diversifier le mix de canaux, à accroître la visibilité sur les OTAs, à maîtriser le coût de distribution et à préserver la valeur de nos canaux web direct et de notre programme de fidélité.
Il/elle travaille en étroite collaboration avec les différentes Business Units d'Accor, en particulier avec les responsables e-commerce ou account managers locaux, qui sont ses relais dans leurs régions respectives.
Exécution du plan d'action OTA
- Construire un plan d'action clair pour atteindre les objectifs.
- Suivre régulièrement les KPIs afin de challenger les parties prenantes.
- Travailler en étroite collaboration avec les hubs et divisions sur leur account management local et la mise en œuvre de leur plan d'action.
- Négocier des plans marketing solides et pertinents, avec pour objectif d'accroître la notoriété des marques Accor.
- Organiser des business reviews trimestrielles régulières avec les équipes commerciales et techniques.
Coordination avec les équipes OTA locales (E-commerce & Sales)
- Co-construire des plans d'action en soutien de la stratégie de développement commercial.
- Échanger avec les account managers locaux pour identifier des opportunités auprès d'acteurs locaux.
- Communiquer régulièrement sur les évolutions des partenariats OTA.
- Former aux outils et aux nouveaux processus.
Expertise 360°
- Construire des business cases pour les évolutions technologiques.
- Gérer des projets d'amélioration technologique avec les experts digitaux.
- Échanger régulièrement avec le service juridique (contractualisation avec les partenaires existants et nouveaux, gestion fiscale).
- Faire remonter des retours sur la performance aux équipes Sales Performance et BI.
- Mener des projets transverses avec les équipes Loyalty et Web Direct.
- Gérer des projets ad hoc.
Formation et expérience
- Master (Bac+5).
- Expérience préalable chez des OTAs, dans l'e-commerce ou dans le secteur du voyage.
- Expérience préalable de contrats multi-interlocuteurs et multiculturels.
- Expertise pertinente en e-commerce, vente ou revenue management, avec une expérience dans la construction de relations solides avec les équipes locales et les partenaires en ligne.
Compétences
- Exécuter un plan d'action sur un portefeuille de comptes stratégiques.
- Fortes capacités d'analyse et esprit analytique.
- Français et anglais courants.
- Curiosité pour les autres cultures.
- Fort esprit d'équipe.
- Capacité à fédérer en interne les différents départements.
- Approche fondée sur la force de conviction.
- Capacité à établir une relation partenariale solide avec les clients.
- Incarner les valeurs du groupe.
- Connaissances et intérêt pluridisciplinaires (négociation, commercial, juridique, connectivité).
And what about our commitments?
- To the world
- Accor is committed to the world around us, with a strong employer culture focused on developing our 300,000 talents.
- We take a continuous improvement approach to reducing the environmental impact of digital technology across all our projects.
- To your career
- We empower all our employees to manage their work-life balance and give them the means to shape their work environment in their own image.
- Training and career paths are defined both individually and collectively, so that we grow together, every day.
- In practice, at Accor Tech & Digital:
- Remote work in France and flexible working options: work from home, from our offices, or even from our hotels and coworking spaces.
- Every Wednesday afternoon, dedicate your time to deep work and your personal development.
- Work in a multicultural, English-speaking environment.
- Continuous improvement & training: hackathons, outstanding technology partnerships, dedicated talent management, and our dedicated learning platform, Digitech Academy, with certifications.
and also,
- ALL - Heartist® programme: preferential rates and flash offers for unforgettable stays and experiences at all Accor properties and with our partners worldwide.
- Heartist® for good volunteering programme: 1 day off per year to volunteer for a charity of your choice.
- A works council (CSE) that helps fund your cultural and sports activities.
- Sustainable mobility allowance of up to €600 for using a "green" means of transport, or 75% of your Navigo pass covered.
- €11 meal vouchers.
- Mandatory health insurance, 50% funded by Accor, with no additional cost to cover your dependants.
- Not to mention attractive working conditions, with collaborative workspaces, restaurants, games and sports areas.
Your talent and motivation are our only selection criteria.
We value the richness of diverse nationalities, personalities and professional backgrounds.
We adapt to the specific needs of our employees, including those with disabilities.
We encourage all applications, regardless of gender, so dare to apply!
For us, recruitment is above all about meeting people.
Does this role appeal to you? Apply and we will offer you:
1. A conversation with our recruitment team to present the key aspects of the role or guide you towards a position that may suit you,
2. One or more interviews with the managers and team members,
3. For some roles, you may also be asked to complete a test or case study, as well as a questionnaire on your
#accortechdigital
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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