Operations Manager

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Are you ready to step into a high-impact leadership role? ibis Sydney Darling Harbour is looking for a passionate and driven Operations Manager to lead day-to-day operations and help shape exceptional guest experiences in this 256-room property.

Reporting directly to the Cross-Complex General Manager, this is your opportunity to take the reins across multiple departments and play a key role in delivering operational excellence at one of the busiest ibis hotels in Australia.

As our Operations Manager, you will have a hands on approach, a drive for achieving high level of guest service and a strong leader of the people.

• Leadership & support over the operational departments of Food and Beverage, Front Office, Housekeeping and Engineering.
• Assist the Cross-Complex General Manager with strategic planning, projects and reporting.
• Working to ensure the financial success of the hotel & always looking to drive the business forward any opportunity.
• A high level of effective communication with the General Manager and all HODs
• Leading, developing and inspiring the team to create a great team culture and exceptional guest experiences.
• Ensure compliance with all hotel policies and procedures, as well as relevant health and safety regulations.

• Previous 5+ years experience in Hotel Leadership roles advantageous
• Experience in Food & Beverage Operations advantageous
• The ability to lead, develop, empower & build strong teams.
• Must hold Full Working rights in Australia

• An opportunity to be mentored by a Senior General Manager
• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program

Accor is an equal opportunity employer. We endeavour to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.